Police Dispatcher - 24/7 Emergency Communications

Regional 911 Intake Solutions; Salt Lake City (UT); On-site; USD 45,000 - 65,000; Full time

Job summary

Regional 911 Intake Solutions in Salt Lake City is seeking police dispatchers to support law enforcement operations by receiving emergency and nonemergency requests for assistance. You will document incident locations, suspect details, and vehicle information while assigning calls to officers according to priority and procedures.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.

Qualifications

• A high school diploma or recognized equivalent is commonly required.
• Entry-level vacancies may provide training, while experienced classifications may require prior police dispatch work and applicable certifications.
• Candidates should be able to type accurately, understand spoken information, communicate clearly by radio, and learn jurisdictional geography.

Responsibilities

• Receive emergency and nonemergency requests for police assistance
• Document incident locations, suspect descriptions, vehicle details, and reported hazards
• Assign calls to available officers according to priority and agency procedures
• Monitor officer status, radio traffic, and requests for assistance
• Relay updates about changing incidents and potential safety concerns
• Conduct authorized records inquiries after completing required training
• Coordinate with neighboring agencies and other emergency services
• Maintain clear incident records and safeguard restricted information

Skills

Typing

Listening

Multitasking

Radio communication

Education

High school diploma or equivalent

Tools

Dispatch software

Headset & radios

Job description

Regional 911 Intake Solutions in Salt Lake City is seeking police dispatchers to support law enforcement operations by receiving emergency and nonemergency requests for assistance. You will document incident locations, suspect details, and vehicle information while assigning calls to officers according to priority and procedures.

The role requires accurate typing, clear radio communication, and the ability to learn jurisdictional geography.