Entrada Scholars Program – Entrada Ambassador

Calvin University; Grand Rapids (MI); On-site; USD 17,000 - 24,000; Part time

Job summary

The Entrada Scholars Program at Calvin University is seeking three Entrada Ambassadors to support prospective students, advance enrollment outreach, and help celebrate Entrada's 40th Anniversary. Ambassadors will conduct interviews, engage with applicants, and plan events with a focus on warmth, professionalism, and confidentiality.

Responsibilities shift with the admissions cycle, including outreach, interviews, and anniversary projects.

Qualifications

• Strong interpersonal communication and active listening.
• Ability to conduct fair, unbiased, student-centered interviews.
• Professional verbal communication for outreach calls.
• Dependable, punctual, organized, and able to manage multiple responsibilities and deadlines.
• Comfortable using virtual meeting platforms and willing to learn new technology systems.

Responsibilities

• Conduct 30-45 minute structured virtual interviews with Entrada applicants.
• Make scheduled outreach calls to prospective and admitted Calvin students to promote engagement.
• Assist with planning Entrada's 40th Anniversary celebrations and alumni activities.
• Document outreach activities and notes in designated systems with accuracy.
• Coordinate with CAPO staff and campus partners on projects while escalating decisions as needed.

Skills

Interpersonal communication

Interviewing skills

Phone outreach

Confidentiality

Time management

Team collaboration

Job description

Position Title: Entrada Ambassador

Do you enjoy connecting with people, supporting students, and being part of meaningful programs on campus? As an Entrada Ambassador, you'll help welcome and encourage future Entrada Scholars through student outreach, applicant interviews, and special events. You'll work alongside the Entrada team to share information about the program, build connections with prospective students, and help plan exciting activities, including Entrada's 40th Anniversary celebration. This role is a great opportunity to develop leadership, communication, and event-planning skills while making a positive impact on students considering Calvin University and the Entrada community. Experience with Entrada is helpful but not required. We welcome students who are excited about the program's mission and eager to support future students.

Department: College Access Programming Office (CAPO)

Positions Available: 3 Student Employees

Compensation: $15.00 per hour

Hours: Approximately 10-12 hours per week, with an anticipated schedule of up to three 3.75-hour shifts per week.

Term of Employment: 2026-2027 Academic Year

Scheduling and responsibilities will vary based on program needs throughout the academic year.

Position Summary

The Entrada Scholars Program is seeking three Entrada Ambassadors to support prospective students, advance enrollment outreach efforts, and help celebrate Entrada's 40th Anniversary. This expanded student employment position builds upon the former Student Interviewer role and combines three primary areas of responsibility: Applicant Interviews and Evaluation, Student Outreach and Engagement, Event Planning and Implementation. Entrada Ambassadors will represent Entrada and Calvin University with warmth, professionalism, and care. Responsibilities will shift throughout the application cycle. During periods of active applicant interviews, ambassadors will conduct and evaluate interviews. During lighter interview periods, ambassadors will focus on student outreach efforts and planning activities related to Entrada's 40th Anniversary celebration. Current and former Entrada participants and alumni are strongly encouraged to apply.

Essential Job Functions

Applicant Interviews & Evaluation

• Conduct 30-45 minute structured virtual interviews with Entrada applicants.
• Review applicant materials and essays in advance and prepare relevant follow-up questions.
• Utilize established interview questions and evaluation rubrics to assess student readiness, motivation, and alignment with Entrada values.
• Record accurate and timely interview notes and evaluations in Slate or other designated systems while maintaining applicant confidentiality.
• Provide a welcoming interview experience, explain Entrada expectations and next steps, and refer questions requiring official clarification to the Entrada Leadership Team.

Student Outreach & Engagement

• Make scheduled phone calls to prospective and admitted Calvin students to introduce Entrada, encourage applications, and promote engagement with the program.
• Utilize approved talking points, contact lists, and outreach procedures to provide accurate information regarding program opportunities, application processes, and deadlines.
• Document outreach activities and follow-up needs in designated systems and communicate questions or concerns to program leadership.
• Support reminder calls and approved communication efforts during recruitment, application, interview, and enrollment periods.
• Represent Entrada through authentic peer-to-peer conversations that emphasize belonging, opportunity, and college readiness.

40th Anniversary Event Planning & Support

• Assist staff with planning and coordinating Entrada's 40th Anniversary celebrations and alumni engagement activities.
• Support event preparation, outreach, registration tracking, materials development, timelines, and logistical planning.
• Help connect with Entrada alumni and current students, gather stories and memories with permission, and contribute student perspectives to anniversary initiatives.
• Provide event-day support, including guest greeting, set-up, check-in, activity coordination, and clean-up as assigned.
• Collaborate with CAPO staff and campus partners on designated projects while referring final decisions, budgets, and external commitments to program leadership.

Program Communication & Coordination

• Attend required training sessions, team meetings, and regular check-ins.
• Manage assigned responsibilities and interview appointments using Slate, Teams, and other designated systems.
• Communicate proactively regarding scheduling conflicts, applicant concerns, outreach trends, and event needs.
• Adapt responsibilities between interviews, outreach activities, and anniversary projects based on program priorities.
• Uphold Entrada's commitment to belonging, access, opportunity, student support, consistency, and confidentiality.

Required Qualifications

• Strong interpersonal communication, active listening, and written documentation skills.
• Ability to conduct fair, unbiased, and student-centered interviews.
• Professional verbal communication skills, including comfort with phone outreach.
• Dependable, punctual, organized, and able to manage multiple responsibilities and deadlines.
• Ability to maintain confidentiality and follow established program protocols.
• Comfortable using virtual meeting platforms and willing to learn new technology systems.

Preferred Qualifications

• Previous participation in Entrada or familiarity with the program's mission.
• Experience in mentoring, student leadership, outreach, event planning, customer service, or related roles.
• Knowledge of Calvin University student life, campus resources, and culture.
• Demonstrated commitment to supporting students from a variety of backgrounds and experiences.

Training Provided

• Interview procedures, scripts, evaluation rubrics, equity-centered interviewing practices, confidentiality standards, and applicant communication protocols.
• Entrada program overview, admissions cycle information, and student outreach call training.
• Slate (or designated system) training for scheduling, documentation, and outreach tracking.
• Event planning guidance, anniversary project expectations, and event-day responsibilities.

Additional Information

This position provides an opportunity for student leaders to develop skills in interviewing, recruitment, event planning, alumni engagement, communication, and program operations while contributing to the success of the Entrada Scholars Program and its mission of expanding access to higher education.

FAITH and EDUCATIONAL COMMITMENT

1. Commitment to the educational mission of Calvin as a Christian liberal arts University affiliated with the Christian Reformed Church. 2. A commitment to the Christian faith and to the integration of faith, learning, and student development.

DIVERSITY COMMITMENT

Demonstrated awareness and commitment to effectively establishing relationships and positive communication across multiple dimensions of diversity including, but not limited to, race, gender, physical limitations, class, or religious perspectives.

Founded in 1876, Calvin University is a top-ranked, liberal arts institution that equips its more than 3,600 students from 48 U.S. states, 55 countries, and five Canadian provinces to think deeply, to act justly, and to live wholeheartedly as Christ's agents of renewal in the world. Calvin offers 100+ majors and programs, including a growing portfolio of graduate-level offerings. Calvin students engage in intensive internships, community-based service learning, and significant research that results in publishing and presenting alongside world-class faculty. The university’s 400-acre campus is in the vibrant city of Grand Rapids, Michigan. Discover more at www.calvin.edu.