Entertainment Manager

iHire; Philadelphia (Philadelphia County); On-site; USD 65,000; Part time

Job summary

Great Wolf Lodge is seeking an Entertainment Manager to create an exciting atmosphere and manage guest engagement through entertainment and activities. This role involves supervising staff, training, event planning, and ensuring high standards in guest service. Ideal candidates will have leadership experience and a background in entertainment or hospitality.

Qualifications

• Minimum 1 year previous experience in a leadership or supervisory role.
• Must have prior experience working with children.
• Professional entertainment background and/or production experience.

Responsibilities

• Act as the 'Host/Face of the lodge'.
• Provide training and coaching for Pack to engage guests.
• Evaluate guest flow and make recommendations to improve operations.

Skills

Leadership

Coaching

Customer Service

Event Planning

Education

High School diploma or equivalent

Bachelor's Degree in Performing Arts, Theater, Business, or a related field

Tools

Microsoft Office

Job description

1 day ago Be among the first 25 applicants

Get AI-powered advice on this job and more exclusive features.

Great Wolf Lodge has partnered with iHire to reach top talent for their opening below. Check it out and apply via iHireHospitality today!

Pay: $65000 per year - $65000 per year

At Great Wolf, the Entertainment Manager creates an exciting atmosphere for Guests through Entertainment, Activities, Experiences and Seasonal Events.

Essential Duties & Responsibilities

• Be visible around the lodge and at events to act as the "Host/Face of the lodge"
• Provide training and coaching for Pack to engage and entertain guests.
• Provide coaching around performance and entertainment skills.
• Identify areas of opportunity and new experiences to expand presence and impact with the team in the lodge (arrival/departure, waterpark, live music for bars/dining, music, etc)
• Evaluate guest flow and make recommendations to improve operating hours and show / activity schedules
• Participate and provide feedback on corporate projects (new character event development, training tools, etc)
• Responsible for personnel related matters including; recruitment and hirng, performance management, disciplinary action, training, etc.
• Participates in the Manager-On-Duty (MOD) program and executes duties
• Serves as backup to Guest Service Manager as needed
• Elevate & perform all branded experiences consistently according to Family Tradition procedures.
• Responsible for all aspects of Character Appearances and Entertainment at the property
• Provide support to all necessary community appearances. This includes, but is not limited to sponsors, charities, tradeshows, media, and private functions
• Willingness to represent Great Wolf Lodge, our mission and core values, in a positive manner on and off site
• Ensure a safe, clean, and professional environment at all times
  
  

Basic Qualifications & Skills

• High School diploma or equivalent
• Requires working knowledge of Microsoft Office products
• Minimum 1 year previous experience in leadership or supervisory role
• Must have prior experience working with children
• Event planning knowledge
• Professional entertainment background and/or production experience
• Strong Leadership and coaching skills
• Flexibility regarding scheduling based on business demands including evenings, weekends, and Holidays ( Up to 10% of time travel maybe required)
• Proven customer service skills and communication skills; able to read and interpret English language manuals relating to safety, operations, and procedures
• Successful completion of a criminal background and drug screen
  
  

Desired Qualifications & Traits

• Bachelor's Degree in Performing Arts, Theater, Business, or a related field
• Previous experience in a related fields such as Entertainment, Hospitality, or Education
• Charismatic, enthusiastic attitude
• Ability to multi-task and prioritize a variety of tasks with minimal direction
• Proven teamwork skills
  
  

Physical Requirements

• Ability to lift up to 50 pounds
• Able to sit and/or stand for long periods of time
  
  

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractors legal duty to furnish information. 41 CFR 60-1.35(c)

This contractor and subcontractor shall abide by the requirements of 41 CFR 60-1.4(a), 60-300.5(a) and 60-741.5(a). These regulations prohibit discrimination against qualified individuals based on their status as protected veterans or individuals with disabilities, and prohibit discrimination against all individuals based on their race, color, religion, sex, sexual orientation, gender identity, national origin, and for inquiring about, discussing or disclosing compensation. Moreover, these regulations require that covered prime contractors and subcontractors take affirmative action to employ and advance in employment individuals without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Temporary

Job function

• Job function

  Management

• Industries

  Hospitality, Food and Beverage Services, and Restaurants

Referrals increase your chances of interviewing at iHire by 2x

Sign in to set job alerts for “Entertainment Manager” roles.

Venue Manager, Philadelphia - FIFA World Cup 26

Building Manager, Netflix House - Philadelphia

Retail Manager, Netflix House - Philadelphia

Philadelphia, PA $15.71-$15.71 1 month ago

Technical Services Manager, Netflix House - Philadelphia

General Manager - Custodial - Sports & Entertainment

Finance Manager, Netflix House - Philadelphia

Spring/Summer Entertainment Operations Ambassador

Senior Manager, Partnership Strategy & Operations

Assistant Store Manager (full-time) - Canteen and Sponsorships

Business Development Manager - Ryan Transportation

Security Supervisor-The Met Philadelphia

Floor Supervisor Full Time - TOMMY HILFIGER- Starting at $18.00

Boothwyn, PA $60,000.00-$65,000.00 2 weeks ago

Floor Supervisor Part Time - TOMMY HILFIGER- Starting at $18.00

Sales Manager, Netflix House - Philadelphia

Production Assistant- Theatre of Living Arts

We’re unlocking community knowledge in a new way. Experts add insights directly into each article, started with the help of AI.