Entertainment Lead: Live Shows & Cast Operations

Merlin; North Richland Hills (TX); On-site; USD 20,000 - 29,000; Full time

Benefits offered by this job

Health insurance

Paid time off

Merlin Magic Pass

Recognition programs

401(k)

Tuition reimbursement

Learning opportunities

Job summary

Merlin in North Richland Hills, TX, is seeking an Entertainment Lead to supervise shows, events, and costumed products. You will oversee cast/crew, ensure show quality and safety, and manage rehearsal and operational processes.

You will collaborate with Entertainment, Theming, Operations, and Production teams to meet rehearsal, installation, and strike plans while maintaining schedules and training needs for daily operations.

Qualifications

• Associate or BA in Theatre Management, Theatre Arts, Event Management, or equivalent professional experience.
• Experience in theatrical, cruise ship, or theme park live entertainment show production.

Responsibilities

• Basic lighting, audio, SFX, scenic design, costuming, and staging knowledge.
• Collaborates with Entertainment Theming, Operations, Production, and Theatrical Services teams to achieve project goals and objectives, including rehearsal, installation, and strike plans.
• Knowledge of all positions necessary for show operation.
• Foster a fun, safe, positive, and professional work environment and provide excellent service for guests, with children as the primary focus.
• Maintains the daily artistic and operational integrity of the assigned shows, events, or costumed character products.
• Work with the technical and operations teams to gather auditions and rehearsals support needs before operation.
• Collaborates with department leadership in the execution and supervision of Entertainment processes to achieve health and safety targets.
• Maintain and update Entertainment SOPs & KPI tracking targets.
• Assist in maintaining assigned cast and crew schedules and timecards using company timekeeping programs.
• With help from the Entertainment Manager and Supervisor, develop, perform, and evaluate cast/crew within the team and conduct developmental discussions.
• Works with project timelines to ensure park and department goals are met.
• Cover for other Stage Managers/Technicians on days off, vacation, or absences.
• Other duties as assigned.

Skills

Theatre management

Event management

Education

Associate or BA in Theatre Management

Theatre Arts

Event Management

Job description

Merlin in North Richland Hills, TX, is seeking an Entertainment Lead to supervise shows, events, and costumed products. You will oversee cast/crew, ensure show quality and safety, and manage rehearsal and operational processes.

You will collaborate with Entertainment, Theming, Operations, and Production teams to meet rehearsal, installation, and strike plans while maintaining schedules and training needs for daily operations.