Enterprise UAT (User Acceptance Testing) Manager - 100% remote

Kelly; United States; On-site; USD 110,000 - 150,000; Part time

Job summary

Kelly is seeking an Enterprise UAT Manager to partner with client SI leads and drive all facets of user acceptance testing for a Fortune 500 client portfolio. You will define scope, develop plans, govern execution, and lead forums and reviews with senior stakeholders.

Responsibilities include risk management, escalation handling, and sign-off processes, plus coordinating across Operating Companies to ensure readiness for go-live and deployment readiness.

Qualifications

• Experience leading UAT programs for large enterprise clients.
• Ability to define scope, criteria, and success measures for UAT.
• Strong collaboration with business stakeholders and delivery leads.

Responsibilities

• Establish UAT strategy, approach, and governance model.
• Develop integrated UAT schedules and execution plans.
• Coordinate readiness activities across business and delivery teams.
• Lead UAT forums, status reviews, defect triage, and executive reporting.
• Manage risks, issues, dependencies, and escalations.
• Prepare leadership recommendations on UAT readiness and go-live decisions.
• Serve as primary contact for business stakeholders and Operating Companies.
• Coordinate planning activities and ensure requirements are represented in scope.
• Define entry/exit criteria, governance, communications, and reporting processes.
• Oversee end-to-end testing execution and validation of business processes.
• Monitor testing progress, blockers, and tester participation.
• Deliver targeted status updates to program leadership and stakeholders.
• Coordinate sign-offs and evidence collection for go-live readiness.

Skills

UAT strategy

Governance

Stakeholder mgmt

Defect triage

Executive reporting

Risk management

Test planning

Leadership

Job description

Title: Enterprise UAT (User Acceptance Testing) Manager

Job Type: Long term contract. 12 months to start with expected extension.

What you will be doing:

You will be partnering with our Fortune 500 clients System Integrator (their UAT Lead) to:

• Establish the overall UAT strategy, approach, and governance model.
• Develop integrated UAT schedules and execution plans.
• Coordinate readiness activities across business and delivery teams.
• Lead UAT forums, status reviews, defect triage, and executive reporting.
• Manage risks, issues, dependencies, and escalations.
• Prepare leadership recommendations regarding UAT readiness and go-live decisions.

Operating Company Leadership

• Serve as the primary point of contact for Operating Company business stakeholders.
• Coordinate UAT planning activities for each Operating Company.
• Ensure business processes and operating company requirements are represented in UAT scope.
• Partner with CIS and Business leadership to identify and onboard:
• Business Testers/Subject Matter Experts
• Approval and sign-off authorities
• Monitor tester participation, availability, and execution progress.
• Escalate business resource constraints and readiness risks.

UAT Planning & Readiness

Working with the SI UAT Lead:

• Define UAT scope, entry criteria, exit criteria, and success measures.
• Establish UAT governance, communications, and reporting processes.
• Coordinate business readiness activities across all Operating Companies.
• Test plans
• Sign-off processes
• Lead UAT readiness reviews and checkpoint assessments.

Test Execution Oversight

• Oversee business execution of UAT activities.
• Monitor completion of test scenarios and business validation objectives.
• Facilitate daily execution reviews and issue resolution discussions.
• Ensure end-to-end business processes are validated.
• Coordinate retesting and business verification of resolved defects.
• Drive timely resolution of business testing blockers.

Partner with the SI UAT Lead to:

• Review defect trends and execution metrics.
• Ensure appropriate business involvement in defect triage.
• Validate business acceptance of defect resolutions.

Reporting & Communications

Own and deliver business-focused reporting, including:

• Operating Company execution status
• Defect impacts on business processes
• Readiness indicators
• Risks and escalations
• Sign-off progress
• Provide status updates to program leadership and Operating Company stakeholders.

Business Validation & Sign-Off

• Coordinate business validation activities across all Operating Companies.
• Ensure business acceptance criteria are met.
• Manage collection of test evidence and sign-off documentation.
• Facilitate Operating Company approval processes.
• Maintain readiness assessments and acceptance recommendations.

Go-Live Readiness

• Participate in go-live readiness reviews and deployment governance
• Validate satisfaction of UAT exit criteria.
• Assess business readiness risks and mitigation plans.
• Present UAT readiness recommendations to program leadership.
• Support cutover, deployment, and hypercare planning activities.

Other Requirements

• AI business usage experience a plus (not technical)