Enterprise AI Delivery Lead, Professional Services

Airtable; San Francisco (CA); Remote; USD 179,500 - 221,500; Full time

Benefits offered by this job

Comprehensive benefits

Restricted stock units

Incentive compensation

Job summary

Airtable is seeking a Program Manager, Professional Services in San Francisco to drive enterprise customer engagements. You will serve as the primary delivery lead, overseeing all aspects from kickoff through go-live. A successful candidate will have 5+ years of technical delivery experience and be fluent with Airtable and AI tools.

This role emphasizes strategic planning, stakeholder communication, and agile methodologies as you guide customers through organizational transformations and manage diverse teams.

Qualifications

• 5+ years managing technical delivery in complex environments with accountability.
• Experience running steering committees and managing customer outcomes.
• Genuine fluency with AI tools applied in delivery workflow.

Responsibilities

• Serve as primary delivery lead for enterprise customers.
• Own the project plan end to end including scope, schedule, and budget.
• Guide customers through AI workflow transformation.

Skills

Technical delivery management

Fluency with AI tools

Stakeholder communication

Agile and Waterfall methodologies

Education

PMP or equivalent PMO certification

Tools

Airtable

Job description

Airtable is seeking a Program Manager, Professional Services in San Francisco to drive enterprise customer engagements. You will serve as the primary delivery lead, overseeing all aspects from kickoff through go-live. A successful candidate will have 5+ years of technical delivery experience and be fluent with Airtable and AI tools.

This role emphasizes strategic planning, stakeholder communication, and agile methodologies as you guide customers through organizational transformations and manage diverse teams.