Enterprise Technical Account Lead for Fintech/API

Axle

New York (NY)

On-site

USD 120,000 - 180,000

Full time

14 days+

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Benefits offered by this job

Equity

Full benefits

Unlimited time off

Annual team offsite

Job summary

Axle is seeking a Technical Account Manager to bridge technical solutions and customer success across the full journey. You will collaborate with Sales, Engineering, and Product to design and implement tailored solutions from discovery to onboarding and ongoing support.

Ideal candidates think creatively about problems, stay current on AI and GTM engineering, and help financial data reach full connectivity. Join a lean, fast-growing team with strong compensation, equity, benefits, unlimited time

Qualifications

5+ years of experience in Technology Consulting, Solutions Engineering, Sales Engineering, or other customer-facing engineering roles.

Responsibilities

Own the overall relationship with clients and develop expertise in their technology and processes.
Proactively project manage enterprise implementations with Fortune 500 companies and partners.
Oversee onboarding and configuration; serve as primary post-sales contact and provide world-class support.
Travel approximately once per month to meet with customers and partners.
Participate in design sessions to define how Axle fits into client workflows and requirements.
Gather and synthesize customer insights to influence product enhancements.
Maintain Axle knowledge base and API docs for customers and team members.
Grow into a trusted technical advisor guiding Axle and industry best practices.