Enterprise Systems Lead: ERP, CRM & BI Architect

Insight Global; Carlsbad (CA); Presencial; USD 140 000 - 190 000; Tempo integral

Resumo da oferta

Insight Global is seeking a Manager IT and Business Systems to lead enterprise systems architecture and optimize software integrations across ERP, CRM, and BI tools.

You will partner with cross-functional teams to design scalable systems, develop Power BI dashboards, and drive data-driven decision-making to improve KPI visibility and operational efficiency across manufacturing and commercial operations.

Qualificações

• Bachelor’s degree in Information Systems, or related field.
• 7+ years of experience in ERP, business systems, or analytics roles.
• Strong manufacturing and commercial ERP experience required.
• Strong understanding of business processes and KPIs.

Responsabilidades

• Own enterprise systems architecture and integration strategy across ERP, CRM, BI, and supporting operational platforms
• Own and execute ERP optimization in partnership with functional leaders
• Develop and oversee Power BI dashboards and analytics
• Support software integrations across ERP, Commercial systems (e.g., CRM), and manufacturing processes to enable end-to-end process visibility and KPI reporting
• Support user adoption through training, standard work, and continuous improvement
• Work with Commercial, Customer Service, Manufacturing, and Logistics teams to improve lead to-order and order-to-fulfillment workflows, reducing manual tasks through system-driven processes
• Support and explore AI- and analytics-enabled capabilities as data and process maturity increase
• Success Metrics: Increased ERP/HubSpot and other business systems utilization across Operations and Commercial teams
• Reduction of manual, non–value-added operational and commercial reporting and reconciliations
• Improved operational and commercial KPI visibility to support business decisions
• High adoption rates of systems and dashboards
• Improved data accuracy and process discipline through standardized system workflows

Conhecimentos

ERP experience

BI dashboards

Stakeholder communication

Formação académica

Bachelor’s degree in Information Systems

Ferramentas

Power BI

ERP systems

CRM integrations

Descrição da oferta de emprego

Insight Global is seeking a Manager IT and Business Systems to lead enterprise systems architecture and optimize software integrations across ERP, CRM, and BI tools.

You will partner with cross-functional teams to design scalable systems, develop Power BI dashboards, and drive data-driven decision-making to improve KPI visibility and operational efficiency across manufacturing and commercial operations.