Enterprise Systems Administrator: Automation & Integrations

Creative Financial Staffing, LLC

Grand Rapids (MI)

On-site

USD 90,000 - 110,000

Full time

14 days+

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Benefits offered by this job

Medical/Dental/Vision

Retirement Plan

Paid Time Off

Paid Holidays

Professional Development

Job summary

Creative Financial Staffing, LLC is seeking an Enterprise Systems Administrator to support and optimize our enterprise tech stack, including Microsoft 365, Salesforce, Claude, and ERP systems. You will partner with Finance, Operations, Sales, Engineering, and HR to ensure reliable operation and enhanced processes.

You will configure, troubleshoot, and automate across multiple platforms, while creating documentation and supporting end users.

Qualifications

3+ years of experience supporting, administering, or engineering enterprise applications and business systems.
Hands-on experience with Microsoft 365 technologies including Teams, SharePoint, OneDrive, Intune, and Entra ID.
Experience supporting additional enterprise platforms such as Salesforce, Workday, ERP systems, or similar SaaS applications.
Proficiency with PowerShell scripting and automation.
Working knowledge of APIs, integrations, web services, and enterprise application architecture.
Experience troubleshooting complex application issues in a multi-system environment.
Strong analytical, problem-solving, and communication skills with the ability to work effectively across technical and business teams.
Experience creating technical documentation, knowledge articles, and process documentation.

Responsibilities

Administer, configure, and support enterprise applications including Microsoft 365, Claude, Salesforce, Workday, ERP platforms, and related technologies.
Manage and support integrations between enterprise applications to ensure seamless data flow and business process continuity.
Troubleshoot application issues, identify root causes, and implement sustainable solutions across multiple platforms.
Monitor system performance, security, availability, and data integrity while proactively identifying opportunities for optimization.
Collaborate with stakeholders across Finance, Operations, Sales, Engineering, HR, and other departments to improve business processes and application adoption.
Develop and maintain technical documentation, standard operating procedures, and knowledge base content.
Leverage PowerShell and automation tools to streamline administration and support processes.
Remain current on Microsoft 365 and enterprise application enhancements, recommending and implementing new capabilities where appropriate.
Provide end-user training, support, and guidance to maximize system utilization and productivity.
Evaluate new technologies, platforms, and enhancements while contributing to the organization’s technology roadmap and digital transformation initiatives.