Enterprise Support Specialist

Central Intelligence Agency; Washington (District of Columbia); On-site; USD 70,000 - 110,000; Full time

Job summary

Central Intelligence Agency seeks Enterprise Support Specialists to fill critical roles across the organization, delivering services in project/program/resource management, process improvement, customer service, and executive support. The role emphasizes initiative, agility, and outstanding organizational abilities in a federal environment.

Ideal candidates will have solid experience in administrative/office functions, IT tools proficiency (Microsoft Suite, SharePoint), and a commitment to the

Qualifications

• Commitment to the ideals of the American republic and to the rule of law.
• Background suitable for joining CIA with U.S. citizenship and clearance readiness.
• Experience in project/program management, administration, executive support, or customer service.
• Proficiency with IT tools (e.g., Microsoft Suite, SharePoint) and strong organizational skills.
• Ability to multi-task, prioritize deadlines, and uphold high professional standards.
• Demonstrated initiative, agility, communication, critical thinking, and teamwork.

Responsibilities

• Deliver a range of services including project/program/resource management.
• Drive process improvement and efficiency across programs.
• Provide customer service and executive-level support to stakeholders.

Skills

Project management

Business administration

Executive support

Customer service

Process improvement

Resource management

Contract management

Communications

International studies

IT tools

Time management

Professional conduct

Initiative

Agility

Critical thinking

Interpersonal skills

Team collaboration

Tools

Microsoft Suite

SharePoint

Job description

Enterprise Support Specialists fill critical support roles across the organization, delivering a range of services incl. project/program/resource management, process improvement, customer service, and executive-level support.

Minimum Qualifications

Interested candidates should be passionate about the ideals of our American republic, committed to upholding the rule of law and the U.S. Constitution, and committed to improving the efficiency of the Federal government. Hiring decisions will not be based on race, sex, color, religion, or national origin.

• Experience in one or more of the following areas:
  • Project/Program Management
  • Business Administration
  • Executive Assistant/Administrative Support
  • Customer Service
• Process Improvement
• Resource Management
• Contract Management
• Communications
• International Studies
• Experience using information technology tools, e.g., Microsoft Suite, SharePoint, etc
• Excellent organizational and time management skills, including the ability to multi-task and prioritize to meet competing deadlines
• Promote and practice the highest standards of professional conduct
• Be able to demonstrate:
  • Initiative
  • Agility
  • Customer service skills
  • Effective communication
  • Critical thinking skills
  • Organizational skills
  • Interpersonal effectiveness; ability to work as part of a team and independently
  • Experience with process improvement
• Ability to meet the minimum requirements for joining CIA, including U.S. citizenship and a background investigation

Desired Qualifications

• Equivalent federal government or military experience
• Four (4) or more years of administrative/office experience