Enterprise Strategic Account Director — Remote

Acxiom; Augusta (ME); On-site; USD 120,000 - 190,000; Full time

Job summary

Acxiom is seeking a remote, homebased Senior Account Leader to own strategic client relationships and drive commercial outcomes. You will develop account plans, align client objectives with Acxiom capabilities, and lead cross-functional teams to deliver measurable value and revenue growth.

You will build executive relationships, manage renewals and expansions, and lead strategic client reviews. A bachelor’s degree with 10+ years of strategic account leadership is required, along with strong

Qualifications

• Bachelor’s degree or equivalent experience with 10+ years in strategic account leadership, enterprise sales, or related services.
• Proven ability to own large, complex client relationships with accountability for revenue, retention, growth and profitability.
• Strong ability to build executive relationships and lead strategic conversations tied to measurable business impact.
• Experience with forecasting, pipeline management, renewals, pricing, and account profitability.
• Ability to operate independently as the account owner while collaborating with cross-functional teams.
• Proven consultative selling skills with value-based framing.
• Excellent communication, negotiation, presentation, and executive presence skills.
• Understanding of data, identity, analytics, marketing technology, and related services.

Responsibilities

• Own the overall client relationship and account strategy for assigned accounts, serving as the primary strategic and commercial leader for Acxiom.
• Develop and execute account plans aligning client objectives with Acxiom solutions to deliver tangible outcomes.
• Deliver revenue run rate, renewal, profitability, bookings, and incremental growth targets across the account.
• Identify, qualify, and close growth opportunities including renewals, expansion, upsell, cross-sell, and new use cases.
• Build trusted executive relationships and maintain high-quality communication with client stakeholders and Acxiom leadership.
• Lead client reviews and strategic planning discussions to demonstrate value and advance the partnership.
• Advocate for the client inside Acxiom, managing risks and ensuring timely issue resolution.
• Maintain accurate forecasts, opportunity pipelines, and client records in Salesforce and other systems.
• Lead or support contract negotiations, SOWs, renewals, pricing discussions with cross-functional teams.
• Coordinate cross-functional support to bring the right expertise at the right time.
• Apply a consultative, value-based approach connecting Acxiom offerings to client goals.
• Monitor client satisfaction, delivery health, adoption, and value realization.
• Operate with independence and know when to engage the broader team to remove barriers.

Skills

Strategic account leadership

Executive relationship building

Cross-functional collaboration

Consultative selling

Forecasting and pipeline management

Negotiation and deal structuring

Problem solving and storytelling

Independent account ownership

Education

Bachelor’s degree or equivalent experience

Tools

Salesforce

Job description

Acxiom is seeking a remote, homebased Senior Account Leader to own strategic client relationships and drive commercial outcomes. You will develop account plans, align client objectives with Acxiom capabilities, and lead cross-functional teams to deliver measurable value and revenue growth.

You will build executive relationships, manage renewals and expansions, and lead strategic client reviews. A bachelor’s degree with 10+ years of strategic account leadership is required, along with strong