Enterprise Solution Specialist III

Jabil; United States; Remote; USD 90,000 - 130,000; Full time

Job summary

Jabil is seeking an IT professional to define, research, develop and test new functionality of business systems. You will help roll out and install new systems, maintain documentation, and communicate with global teams.

The role focuses on continual process improvement and cost reduction while leveraging SAP, CIDEON, Azure and JDoc System skills. Responsibilities include data-driven testing, training, and ensuring compliance with security and documentation standards across projects.

Qualifications

• Experience with SAP system components and modules.
• Ability to document and communicate system changes clearly.
• Experience with DIRs, DMS, and Content Servers is a plus.

Responsibilities

• Define, research, develop and test new functionality of business systems in your primary module or functional area.
• Participate in rollout/installation of new business systems.
• Maintain and develop documentation for responsible area and communicate to global teams.
• Prepare status updates of assigned project plans and schedules.
• Identify cost reduction opportunities by streamlining processes and systems.

Skills

Documentation

Business Systems

Process Improvement

Communication

Tools

SAP

CIDEON

Azure

JDoc System

Adobe Acrobat Pro

Job description

At Jabil (NYSE: JBL), we are proud to be a trusted partner for the world's top brands, offering comprehensive engineering, supply chain, and manufacturing solutions. With 60 years of experience across industries and a vast network of over 100 sites worldwide, Jabil combines global reach with local expertise to deliver both scalable and customized solutions. Our commitment extends beyond business success as we strive to build sustainable processes that minimize environmental impact and foster vibrant and diverse communities around the globe.Define, research, develop and test new functionality of business systems in your primary module or functional area.Participate in rollout/installation of new business systems.Devise sample data to test accuracy of programs.Maintain and develop documentation for responsible area. Organize and communicate documentation to global community.Maintain a working knowledge of advancing technologies. Identify applicable solutions and implement with existing networks when appropriate.Work seamlessly with all IT Teams to ensure high standard of IT support at all levels.Maintain and develop documentation for responsible area. Prepare and provide status updates of assigned project plans and schedules.Maintain positive relations with all employees encouraging them to suggest ways of improving IT systems. Recommend/conduct training.Organize verbal and written ideas clearly, use appropriate business style.Identify creative ways to reduce cost by streamlining processes and systems (i.e. modification of responsibilities or consolidation of tasks, elimination of non-value added processes, or complete re-engineering of processes and systems).Drive continuous improvement through trend reporting analysis and metrics management.Offer new ideas and suggestions for improvement. Identify and implement new practices and processes that are “best in field”.Exchange knowledge and information with other Jabil facilities to ensure best practices are shared throughout the Jabil organization while maintaining discretion and confidentiality in all areas pertaining to data and proprietary information, whether internal to Jabil or customer specific.Ability to work effectively under pressure with constantly changing priorities and deadlines.Must be proficient and knowledgeable in all areas related to the IT department functions.Adhere to all safety and health rules and regulations associated with this position and as directed by supervisor.Comply and follow all procedures within the company security policy.May perform other duties and responsibilities as assignedMicrosoft Software:Excel, PowerPoint & WordStrong understanding of Page FormattingStrong understanding of Picture FormattingDocument properties and formulasAbility to manipulate production documentation to support software version issues or high priority tickets (line down situation)Adobe:Adobe Acrobat ProfessionalUnderstanding of PDF files and their complexitiesHow to manipulate PDFs using AdobeModifying margins or page orientations.SAP:Strong understanding of DIRsStrong understanding of DMSStrong understanding of Tables (including Joins)Configuration in SPRO for DIRsStrong understanding of Content ServersCIDEON (SAP):Strong understanding of Conversion Control Center (CCC)Understanding of SAP System ComponentsConfiguration and testing of RFC and URL connectionsConfiguration of the CCCUnderstanding of Work PackagesStrong understanding of CIDEON Error Logs and reprocessing of Work PackagesAzure:Server HousekeepingBuilding new serversMaintaining the CIDEON Conversion Engine SoftwareUnderstanding of CIDEON Software ConfigurationAbility to manipulate Conversion Engine WorkflowSoftware upgrading and testing (CIDEON & Microsoft)Strong understanding of CIDEON Error LogsJDoc System:Strong understanding of JDoc (Frontend & Backend)Strong understanding of the FileWatcher SystemUnderstanding of Json FilesUnderstanding of SAP NotificationsBE AWARE OF FRAUD: When applying for a job at Jabil you will be contacted via correspondence through our official job portal with a jabil.com e-mail address; direct phone call from a member of the Jabil team; or direct e-mail with a jabil.com e-mail address. Jabil does not request payments for interviews or at any other point during the hiring process. Jabil will not ask for your personal identifying information such as a social security number, birth certificate, financial institution, driver’s license number or passport information over the phone or via e-mail. If you believe you are a victim of identity theft, contact your local police department. Any scam job listings should be reported to whatever website it was posted in.Jabil, including its subsidiaries, is an equal opportunity employer and considers qualified applicants for employment without regard to race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, veteran status, or any other characteristic protected by law.Accessibility AccommodationIf you are a qualified individual with a disability, you have the right to request a reasonable accommodation if you are unable or limited in your ability to use or access Jabil.com/Careers site as a result of your disability. You can request a reasonable accommodation by sending an e-mail to [e-mail] with the nature of your request and contact information. Please do not direct any other general employment related questions to this e-mail. Please note that only those inquiries concerning a request for reasonable accommodation will be responded to.#whereyoubelong