Enterprise Software Implementation Specialist

Prometheus Group; Raleigh (NC); On-site; USD 60,000 - 90,000; Full time

Benefits offered by this job

HSA + benefits

Parental leave

Retirement match

Gym membership

Casual dress

Half-Day Fridays

Paid time off

Company outings

Job summary

Prometheus Group in Raleigh seeks an Implementation Specialist to join our delivery team. You will configure, deploy, and optimize our enterprise software solutions, working with Project Managers and cross-functional teams to align with client needs.

You will lead hands-on implementation activities, including system configuration, data migration, testing, and customer training, ensuring client requirements are met accurately and efficiently.

Qualifications

• Bachelor’s degree or equivalent work experience in a relevant field.
• 0-2 years of experience in software implementation, technical consulting, or customer onboarding.
• Working knowledge of SaaS application configuration and administration.
• Experience using project management tools such as Jira, Asana, or Confluence.
• Excellent written and verbal communication skills.
• Strong critical thinking skills
• Strong attention to detail and commitment to quality.
• Ability to work collaboratively across teams and communicate with clients in a professional, service-oriented manner.
• Attention to detail and ability to identify efficiencies in complex processes.

Responsibilities

• Assist Project Managers in executing implementation plans and deliverables.
• Participate in kickoff, requirement reviews, and progress meetings.
• Maintain project documentation and track task progress.
• Coordinate with Product, Engineering, and Support to resolve issues and meet milestones.
• Configure software modules, workflows, user roles, permissions, and dashboards.
• Translate customer requirements into system settings and test configurations.
• Assist with user acceptance testing and go-live readiness.
• Perform data imports, transformations, and quality checks.
• Support API integrations and SSO testing.

Skills

SaaS configuration

Jira

Asana

Confluence

SQL

REST APIs

Data migration

Excel

Communication

Problem solving

Spanish

Education

Bachelor’s degree in Information Systems or related field

Tools

Jira

Asana

Confluence

Job description

Prometheus Group in Raleigh seeks an Implementation Specialist to join our delivery team. You will configure, deploy, and optimize our enterprise software solutions, working with Project Managers and cross-functional teams to align with client needs.

You will lead hands-on implementation activities, including system configuration, data migration, testing, and customer training, ensuring client requirements are met accurately and efficiently.