Enterprise Service Management (ESM) Transformation Director (Fully Remote)

Valiantys; United States; Remote; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

401(k) match

4 weeks PTO

Remote work

Job summary

Valiantys, a global Atlassian partner, seeks a senior consulting leader to own an ESM transformation portfolio in the United States. You will drive pipeline, shape transformation roadmaps, and partner with teams to expand accounts and deliver value.

The role requires 10+ years in consulting with 5+ client-facing, deep ESM expertise with Jira Service Management, and a track record of portfolio leadership. Competitive compensation, health insurance, 401(k) match, 4 weeks PTO, and remote work are

Qualifications

• 10+ years in consulting with 5+ client-facing.
• Proven commercial scaling and large portfolio leadership.
• Deep ESM expertise with Jira Service Management.

Responsibilities

• Own ESM transformation portfolio, driving pipeline and revenue.
• Act as strategic advisor to C-suite, shaping transformation roadmaps.
• Partner with teams to expand accounts and ensure value.

Skills

ESM transformation

C-suite advisory

Portfolio leadership

Tools

Jira Service Management

Job description

• Own ESM transformation portfolio, driving pipeline and revenue.
• Act as strategic advisor to C-suite, shaping transformation roadmaps.
• Partner with teams to expand accounts and ensure value.

Qualifications:

• 10+ years in consulting with 5+ client-facing.
• Proven commercial scaling and large portfolio leadership.
• Deep ESM expertise with Jira Service Management.

What We Offer:

• Competitive compensation and performance bonus.
• Health insurance and 401(k) match.
• 4 weeks PTO and remote work.

Valiantys

We are one of the world's largest Atlassian partners, helping organizations work better through scalable, people-centered solutions. As an Atlassian Platinum Solution Partner with a global footprint, our teams work at the intersection of strategy and delivery.