Enterprise Security Analyst II

Noridian Healthcare Solutions; Fargo (ND); Remote; USD 80,000 - 100,000; Full time

Job summary

Noridian Healthcare Solutions is seeking an Enterprise Security Analyst II to manage security requests and customer inquiries. This remote position requires an associate degree and 2 years of experience in security or healthcare. The role involves ensuring compliance with HIPAA regulations and providing excellent customer service.

Benefits

Health, Dental and Vision Insurance

401k and Company Match

Education Assistance Program

Paid Sick Leave

Increasing PTO Accrual Plan

Qualifications

• 2 years' work experience in security or healthcare field.
• Ability to maintain confidential information in compliance with HIPAA regulations.
• Excellent written and verbal communication skills.

Responsibilities

• Handles incoming and outgoing security requests.
• Receives and responds to customer inquiries promptly.
• Validates customer information prior to processing.

Skills

Problem solving

Multi-tasking

Customer service

Communication

Education

Associate degree in Security Management or Healthcare

Tools

Microsoft applications

Job description

Description

*Position is eligible for Remote / Work from Home opportunity*
Department: User Provisioning
Job Grade: N14

As a condition of employment physical work location must be in one of the 50 states or the District of Columbia.

Notice of Collection & Privacy Policy for Applicants Residing in California: California Applicant Privacy Policy | Noridian (noridiansolutions.com)

Job Title

Enterprise Security Analyst II

Job Summary

The Enterprise Security Analyst handles incoming and outgoing security requests in addition to receiving external calls as it relates to the shared systems and the Noridian Medicare Portal (NMP).

Essential Functions
Key Duties/Responsibilities/Accountabilities

• Receives and responds to customer inquiries promptly and accurately


• Analyzes customer requests for completeness and accuracy and researches the viability of requests


• Validates customer information prior to processing/releasing information


• Demonstrated quality by achieving Measure Monitor Enforce (MME) expectations


• Records details of actions taken to resolve the inquiry in a timely manner


• Updates internal systems with appropriate data via the MCPS/call request and maintains security profiles


• Submits MCPS requests as necessary and contacts the provider community to resolve issues


• Receives and processes Medicare Claims Processing System (MCPS) from the customer


• Determines if all necessary information is received on the requests in order to complete


• Conducts peer review responsibilities as appropriate


• Completes maintenance to various systems for new hires, transfers, and separations


• May be responsible for the receipt and completion of Noridian system access requests


• Prioritizes work throughout the day and adapts to changes in workload as needed


• May conduct annual access reviews across Noridian systems


• May complete logging and monitoring activities for inactivity of accounts


• Completes and finalizes the team documentation via secondary review (training materials as well as SharePoint sites)

Non-Essential Duties and Functions

• Volunteers to assist other team members when needed


• Shifts focus to another area as needed


• Supports a rotating schedule of responsibilities as needed


• Other duties as assigned

Minimum Qualifications

• Associate degree in Security Management or Healthcare or closely related field OR combination of education and equivalent work experience as determined by HR


• 2 years' work experience in security or healthcare field


• Demonstrated problem solving skills


• Multi-tasking and prioritization skills


• Experience in Microsoft applications (Excel, Word, PowerPoint, Access, etc.)


• Ability to maintain confidential information in compliance with HIPAA regulations


• Excellent customer service skills


• Excellent written and verbal communication skills

Preferred Qualifications
Above requirements and the following:

• Basic knowledge of security principles


• Expert knowledge of Microsoft Office applications

Environment and Cognitive/Physical Demands

• Office Environment


• Ability to read, hear, speak, keyboard, reason, communicate effectively and problem solve


• Requires prolonged sitting and telephone use


• Requires the use of office equipment such as computer terminals, telephones, copiers and printers


• Infrequent lifting to 15 pounds


• Infrequent stooping


• Infrequent travel

Segregation of Duties

Every employee is responsible to perform their duties and responsibilities in accordance with Noridian values, policies and procedures, including but not limited to: Segregation of Duties Principles, HIPAA, Security and Privacy, CMS requirements, the Noridian Compliance Program and any other applicable laws, rules and regulations.

Statement of Other Duties

This document describes the essential functions, requirements, and responsibilities of this job, and is not intended to be a complete list of all tasks and functions. Employees may be requested to perform job related tasks other than those specifically listed in this description and may be required to perform any task requested by the supervisor or management.

Total Rewards Package:

Health, Dental and Vision Insurance, Voluntary Insurance Plans, Health Savings and Flexible Spending Accounts, 401k and Company Match, Company-paid Life Insurance, Education Assistance Program, Paid Sick Leave, Paid Holidays, Increasing PTO Accrual Plan, Medical/Parental/Disability Leave, Workers Compensation, Retiree Benefits, Severance Package, Employee Assistance Program, Financial and Health Wellness Benefits, Casual Dress, Open Office Setting, and Online Learning System.

CMS Access Compliance and Regulation Contingency Statement

Some positions require compliance with (i) federal, and agency specific regulations and related clauses included in Noridian's prime contracts with the Government, (ii) background checks, and (iii) eligibility for a government-issued identification card.

An employee in this position may be required to possess a "Federal Identification Card" (Federal ID) as a condition of employment. Federal ID's may include one of the following: Personal Identity Verification (PIV) card, Personal Identity Verification-Interoperable (PIV-I) card, a Local-Based Physical Access Card issued by CMS, or a Local-Based Physical Access Card issued by another Federal agency and approved by CMS. Obtaining a Federal ID and continued eligibility for this position may require the successful completion of a Federal Background Investigation performed by the Federal Government and a residency requirement that you have lived in the United States at least three out of the last five years. Failure to obtain a Federal ID may result in the removal from the position or termination of employment.

Equal Employment Opportunity

Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or other characteristics protected by state or federal law.

Below is the salary range for potential new hires.

Salary Range: The pay range for this position is $19.05 - $31.34 per hour, however, the base pay offered may vary depending on geographic region, internal equity, job-related knowledge, skills, and experience among other factors.

Other Compensation: Incentive Plan & Lifestyle Benefit

This job will be closed 05/27/2025 at 8:00AM CST. No further applications will be considered.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

This employer is required to notify all applicants of their rights pursuant to federal employment laws.
For further information, please review the Know Your Rights notice from the Department of Labor.