Enterprise Resilience Officer I

Truist; Atlanta (GA); On-site; USD 120,000 - 150,000; Full time

Benefits offered by this job

Medical benefits

Dental benefits

Vision benefits

Life insurance

Disability insurance

AD&D

401(k) plan

Paid vacation

Sick days

Paid holidays

Job summary

Truist in Atlanta, GA is seeking an Enterprise Resilience Officer I to lead development and execution of BC/DR processes in line with policy, standards, and regulatory requirements. You will coordinate cross-functional initiatives, manage incidents, and support audits and third-party continuity, applying risk management expertise to drive proactive resilience across the enterprise.

This role requires a Bachelor's degree and 10 years in banking or related management, with strong communication and

Qualifications

• Bachelor's degree or equivalent combination of education and experience.
• 10 years of banking or related management experience.
• BC/DR knowledge, aptitude, and leadership.
• Excellent interpersonal and communication skills, interacting with management and partners.
• Strong organizational, project management, and decision-making skills.
• Knowledge of the competitive landscape and regulatory factors shaping the industry.
• Adept with Microsoft Office products.

Responsibilities

• Serve as SME and governance guidance for BC/DR processes.
• Support and maintain BTCM policy and governance structures.
• Plan, organize, coordinate, and manage resources to meet goals.
• Provide recommendations to improve efficiencies and effectiveness.
• Establish strong working relationships with business partners.
• Stay abreast of risk management issues and regulators.
• Apply understanding of the organization to solve problems.
• Use metrics and data analytics to identify solutions.
• Interact with leadership daily; work independently.
• Assist BTCM leadership with audits and regulatory examinations.

Skills

BC/DR knowledge

Leadership

Interpersonal communication

Project management

Microsoft Office

Risk management

Education

Bachelor's degree or equivalent

Tools

Microsoft Office

Job description

Enterprise Resilience Officer I

Enterprise Resilience Officer I is a subject matter expert responsible for the development, implementation, socialization and execution of Business Continuity (BC) and Disaster Recovery (DR) processes in support of policy, standards, procedures, and regulatory requirements. Activities aligned with this role have strategic and/or broad implications to the Company. This includes facilitating complex cross-functional initiatives that enable the proactive management of risks. Performs work and tasks focused on business continuity and disaster recovery planning/testing, enterprise response (incident/crisis) management, governance/quality control/third party continuity, and/or business intelligence & tools. Supports enterprise and business unit compliance with all federal regulations (FFIEC) for BC/DR related planning, testing and risk mitigation.

Regular or Temporary: Regular

Language Fluency: English (Required)

Work Shift: 1st shift (United States of America)

Essential Duties and Responsibilities

• Serve as a subject matter expert and provide guidance and governance to business units and technology partners for the BC/DR processes.
• Support and maintain BTCM program policy and governance structure & routines in alignment with enterprise guidance.
• Plan, organize, coordinate, and manage work of resources within assigned area of responsibility to meet division, department, and enterprise goals.
• Provide recommendations for improving efficiencies and effectiveness to meet department and company business needs.
• Establish and maintain strong working relationships with key business partners.
• Stay abreast of emerging issues related to Risk Management including third party, business continuity, disaster recovery and other relevant disciplines and incorporate new learning into work processes.
• Apply a comprehensive understanding of how the organization operates to solve technical, operational, and business problems.
• Use metrics, reporting and data analytics to exercise judgment and identify innovative solutions.
• Interact with business unit leadership and functional partners on a daily basis. Works independently with minimal guidance.
• Assist BTCM leadership team with preparing for and responding to internal audit requests and/or external regulatory examinations.

Required Qualifications

• Bachelor's Degree or an equivalent combination of education and experience.
• 10 years of banking or related management experience.
• Possess and demonstrate BC/DR knowledge, aptitude, and leadership.
• Excellent interpersonal and communication skills, demonstrating the ability to interact with and influence management and business partners effectively.
• Strong organizational, project management, and decision-making skills.
• Knowledge of the industry's competitive landscape and an understanding of the market and regulatory factors that shape the industry.
• Adept with Microsoft Office products.

Preferred Qualifications

• Master of Business Administration, Risk Management, or relevant Master's degree
• Professional accreditation in BC/DR industry, such as Certified Business Continuity Professional (CBCP) or Master Business Continuity Professional (MBCP)
• Graduate of Leadership Development Program, Banking School, or equivalent industry training program
• Experience working for or with (significant interactions) regulatory agencies (FRB, OCC, FDIC)
• Experience with new Corporate BTCM risk programs or initiatives

General Description of Available Benefits for Eligible Employees of Truist Financial Corporation

All regular teammates (not temporary or contingent workers) working 20 hours or more per week are eligible for benefits, though eligibility for specific benefits may be determined by the division of Truist offering the position. Truist offers medical, dental, vision, life insurance, disability, accidental death and dismemberment, tax-preferred savings accounts, and a 401k plan to teammates. Teammates also receive no less than 10 days of vacation (prorated based on date of hire and by full-time or part-time status) during their first year of employment, along with 10 sick days (also prorated), and paid holidays. For more details on Truist's generous benefit plans, please visit our Benefits site. Depending on the position and division, this job may also be eligible for Truist’s defined benefit pension plan, restricted stock units, and/or a deferred compensation plan. As you advance through the hiring process, you will also learn more about the specific benefits available for any non-temporary position for which you apply, based on full-time or part-time status, position, and division of work.

Truist is an Equal Opportunity Employer that does not discriminate on the basis of race, gender, color, religion, citizenship or national origin, age, sexual orientation, gender identity, disability, veteran status, or other classification protected by law. Truist is a Drug Free Workplace.

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