Enterprise Renewal Strategist

UKG; Columbia (SC); On-site; USD 120,000 - 180,000; Full time

Job summary

UKG is seeking an Enterprise Renewal Manager in the United States to negotiate and structure renewal contracts for large enterprise customers, managing a territory with $30-50M in annual contract revenue. The role requires strong business acumen, negotiation skills, and the ability to coordinate across account teams and legal, procurement, and finance stakeholders.

Responsibilities include driving renewal strategies, structuring multi-year agreements, identifying expansion opportunities, and

Qualifications

• Bachelor’s degree or equivalent experience.
• 6 years of professional experience negotiating and managing enterprise software renewals, contracts, or accounts.
• Proven ability to navigate complex enterprise procurement environments with multiple stakeholders and decision-makers.
• Proven negotiation skills in structuring and closing complex multi-year enterprise agreements.
• Strong analytical and commercial acumen with ability to evaluate customer financial position, competitive threats, and deal economics.
• Proven ability to build and maintain executive-level customer relationships and influence outcomes across organizations.

Responsibilities

• Manage a diverse customer portfolio with concurrent renewal cycles and varying strategic priorities, maintaining depth of engagement across all accounts.
• Manage complex contract negotiation processes, structuring multi-year agreements that reflect competitive market dynamics while protecting company economics.
• Develop renewal strategies that anticipate organizational changes, procurement cycles, and budget constraints within each enterprise customer.
• Propose renewal terms, pricing structures, volume commitments, and custom contract provisions based on customer financial position, competitive threats, and strategic importance.
• Analyze competitive positioning and market conditions within each account to inform negotiation approach, pricing strategy, and long-term deal structure.
• Achieve dollar and unit retention targets through targeted renewal strategy and procurement processes.
• Navigate complex enterprise procurement environments with multiple decision-makers to close renewal negotiations.
• Identify and structure expansion opportunities (product reach, module adoption, license count) and present business cases to stakeholders.
• Analyze customer financial performance and strategic initiatives to assess renewal risk and identify proactive interventions.
• Manage contract economics across large accounts by applying discounts, volume commitments, and implementation support to optimize margins while staying competitive.
• Maintain account intelligence, competitive assessments, and negotiation documentation for leadership visibility.
• Engage with C-suite, procurement, and legal stakeholders to navigate renewal processes.
• Collaborate across cross-functional teams to align renewal strategy and messaging.
• Serve as subject matter expert on contract structures, terms, and market standards in the enterprise HR/Payroll space.

Skills

Enterprise renewal negotiations

Negotiation

Contract management

Executive relationships

Analytical skills

Procurement processes

Education

Bachelor’s degree

Job description

UKG is seeking an Enterprise Renewal Manager in the United States to negotiate and structure renewal contracts for large enterprise customers, managing a territory with $30-50M in annual contract revenue. The role requires strong business acumen, negotiation skills, and the ability to coordinate across account teams and legal, procurement, and finance stakeholders.

Responsibilities include driving renewal strategies, structuring multi-year agreements, identifying expansion opportunities, and