Job Title: Enterprise Project Manager
Location: Columbia, SC
Position Type: W2 Contract
Job Description
We are seeking an experienced Enterprise Project Manager to provide project management leadership for a large-scale enterprise application supporting critical child support operations. The successful candidate will lead cross-functional teams, oversee ongoing operations and maintenance activities, manage vendor relationships, and ensure projects are delivered on schedule and within established objectives. The role requires strong project management expertise, excellent stakeholder communication, and the ability to manage complex initiatives involving state and vendor teams.
Key Responsibilities
- Lead and coordinate enterprise application operations and maintenance activities in collaboration with internal and vendor teams.
- Manage and oversee vendor teams responsible for ongoing application operations and maintenance services.
- Apply PMI project management principles to plan, direct, coordinate, and monitor projects.
- Lead initiatives across multiple functions and teams while managing project objectives, dependencies, risks, and priorities.
- Manage the formal application change management process, ensuring change requests are appropriately reviewed, prioritized, and tracked throughout the Software Development Life Cycle (SDLC).
- Work with state and vendor project teams to ensure system defects are properly documented, triaged, prioritized, tracked, and resolved.
- Oversee defect-related code changes throughout the SDLC in coordination with vendor development teams.
- Develop, maintain, and monitor accurate project schedules covering all approved project activities.
- Prepare and deliver monthly management reports detailing project progress against approved schedules.
- Guide project teams in collecting appropriate project data, metrics, and status information.
- Present project status, progress, risks, and key findings to executive management.
- Develop and implement knowledge-transfer plans and processes to transition operational and maintenance knowledge from vendor resources to internal team members.
- Collaborate with management and other project leaders to identify and implement organization-wide process improvements.
- Lead audit activities associated with IRS Publication 1075 requirements.
- Plan, organize, instruct, and review the work of large project teams.
- Communicate effectively with technical and non-technical stakeholders, customers, state and federal representatives, and executive leadership.
Required Qualifications
- Bachelor's degree.
- 7+ years of experience as a Project Manager using PMI project management methodologies.
- 7+ years of experience in Information Technology, including areas such as computing, telecommunications, printing, data storage, and data transmission.
- 7+ years of experience with large-scale production system implementations.
- Demonstrated experience managing complex projects involving multiple teams and stakeholders.
- Strong experience with project planning, scheduling, risk management, change management, and issue resolution.
- Strong analytical and problem-solving skills.
- Excellent written, verbal, presentation, and stakeholder communication skills.
- Strong organizational and time-management abilities with exceptional attention to detail.
- Ability to work independently, overcome obstacles, and drive projects toward successful completion.
- Strong servant-leadership approach with the ability to work effectively with diverse teams and personalities.
Preferred Qualifications
- Experience with Child Support Enforcement systems, including system design and development.
- Experience working with TFS (Team Foundation Server).
- Experience with Microsoft Project.
- Experience with SharePoint.
- Experience with Power BI.
- Experience managing large-scale government or enterprise application environments.
- Experience managing vendor-supported application operations and maintenance programs.
Required Certification
- Project Management Professional (PMP) certification