Enterprise Program Director: Execution & Governance

H&R Block; Missouri; On-site; USD 120,000 - 160,000; Full time

Job summary

H&R Block is seeking a Program Director to drive execution rigor, transparency, and alignment for enterprise priorities. You will partner with executives, owners, and cross-functional leaders to translate strategy into integrated plans, manage delivery, and provide leadership with visibility into progress, risks, and outcomes.

Joining the EPMO at a pivotal growth stage, you will shape governance, operating rhythms, portfolio visibility, and reporting practices to enable delivery of strategic

Qualifications

• 10+ years of program, transformation, business operations, or enterprise execution experience, including leadership of large cross-functional initiatives
• Proven track record leading large, complex cross-functional initiatives and measurable business outcomes
• Experience influencing senior leaders and driving alignment without direct authority
• Strong business acumen, analytical problem-solving, and executive communication skills
• Demonstrated success translating strategy into execution and measurable outcomes
• Proficiency with program management, reporting, and collaboration tools
• Bachelor's degree or equivalent experience required; advanced degree or program management certification preferred
• Operates with a strong sense of ownership, accountability, and bias for action
• Balances strategic thinking with hands-on execution
• Builds strong partnerships across functions and leadership teams

Responsibilities

• Drive Enterprise Execution Visibility and Alignment
• Drive coordination to develop and maintain visibility into Enterprise Operating Plan initiatives, including progress, risks, dependencies, delivery confidence, and expected business outcomes
• Partner with business owners to align execution activities to targeted business outcomes and success measures
• Identify cross-functional dependencies, execution gaps, and risks, and help drive resolution of issues impacting enterprise priorities
• Drive Strategic Program Execution
• Lead execution of complex, cross-functional strategic programs from planning through delivery
• Translate business priorities into integrated plans, milestones, dependencies, operating commitments, and measurable outcomes
• Coordinate execution across workstreams and functional teams to ensure alignment and delivery
• Identify and proactively manage risks, issues, dependencies, and execution blockers
• Track progress against key milestones, KPIs, and value realization objectives
• Promote outcome-based execution and continuous improvement across programs
• Establish Governance and Delivery Discipline
• Drive program governance, reporting, and operating cadences that provide transparency, accountability, and timely decision-making
• Provide transparent visibility into program health, milestones, risks, dependencies, and delivery confidence
• Facilitate program reviews, executive steering committees, and decision-making forums
• Promote consistency in execution practices, reporting, and accountability across programs
• Help build and evolve EPMO capabilities, processes, governance frameworks, operating cadences, and tools that support execution excellence across the enterprise

Skills

Leadership

Strategic thinking

Executive communication

Cross-functional collaboration

Ownership & accountability

Education

Bachelor's degree or equivalent

Advanced degree or program management certification preferred

Tools

Program management tools

Job description

H&R Block is seeking a Program Director to drive execution rigor, transparency, and alignment for enterprise priorities. You will partner with executives, owners, and cross-functional leaders to translate strategy into integrated plans, manage delivery, and provide leadership with visibility into progress, risks, and outcomes.

Joining the EPMO at a pivotal growth stage, you will shape governance, operating rhythms, portfolio visibility, and reporting practices to enable delivery of strategic