Enterprise Professional Services Engineer: Deploy & Integrate

NICE; Hoboken (NJ); On-site; USD 80,000 - 100,000; Full time

Job summary

A leading technology solutions provider is seeking a Professional Services Engineer (PSE) to install and maintain products at customer locations. The role entails troubleshooting, collaborating with system engineers, and ensuring optimal system performance. Required qualifications include 2–3 years of hands-on experience with enterprise applications, SQL database administration, and strong troubleshooting skills. The position demands effective customer communication and the ability to work independently.

Qualifications

• 2–3 years of experience in installing and configuring enterprise applications.
• Strong skills in log analysis and troubleshooting.
• Ability to work in teams and communicate effectively.

Responsibilities

• Install and deploy NICE products at customer sites.
• Troubleshoot technical issues related to installations.
• Maintain documentation and system records.

Skills

Installation of enterprise applications

SQL database administration

Troubleshooting skills

Experience with VoIP systems

Microsoft Windows Server administration

Education

Relevant certifications (MCSE, MCP, etc.)

Tools

SQL Server

Avaya

Cisco

Genesys

Job description

A leading technology solutions provider is seeking a Professional Services Engineer (PSE) to install and maintain products at customer locations. The role entails troubleshooting, collaborating with system engineers, and ensuring optimal system performance. Required qualifications include 2–3 years of hands-on experience with enterprise applications, SQL database administration, and strong troubleshooting skills. The position demands effective customer communication and the ability to work independently.