Enterprise Process Transformation Architect

FedEx; Plano (TX); Hybrid; USD 108,000 - 194,000; Full time

Job summary

FedEx seeks a Business Portfolio Architect to drive enterprise process transformation across Order To Collect, translating business strategy into actionable roadmaps and aligning value streams with the corporate vision.

The role combines business consulting, process engineering, change management, and program leadership to guide large-scale programs within a matrixed organization. Hybrid work in Memphis, Pittsburgh, or Plano.

Qualifications

• Bachelor's degree in engineering, math, IT systems, or a related discipline.
• Seven (7) years of experience in an analytical role with larger projects with value stream or organization-wide impact.

Responsibilities

• Engages with business and technical stakeholders to understand FedEx strategy, target capabilities, current state assessment, and transition plans.
• Participates in the portfolio governance process to assess IT solutions and prioritize them for executive management.
• Collaborates with the architecture community to translate strategic goals into actionable roadmaps.
• Communicates complex solutions to stakeholders at all levels, including executives.
• Supports the SAFe Portfolio Kanban by breaking down epics into smaller work bundles for value streams.
• Collaborates with Value Stream Business Architects to elaborate value stream backlog bundles and synchronize execution with the roadmap.
• Assesses impact of changing strategic direction on roadmaps.
• Contributes to growth of Business Architecture practices and tools across FedEx.
• Perform other duties as assigned
• Lead end-to-end business process transformation initiatives across Order To Collect functions.
• Identify opportunities to leverage technology platforms, workflow automation, and AI.
• Manage a portfolio of initiatives with progress toward business outcomes.
• Monitor benefits realization and report transformation performance to executive leadership

Skills

Strategic thinking

SAFe/Agile

Stakeholder mgmt

Change management

Communication

Business Architecture

Education

Bachelor's degree in engineering, math, IT systems, or a related discipline

Job description

FedEx seeks a Business Portfolio Architect to drive enterprise process transformation across Order To Collect, translating business strategy into actionable roadmaps and aligning value streams with the corporate vision.

The role combines business consulting, process engineering, change management, and program leadership to guide large-scale programs within a matrixed organization. Hybrid work in Memphis, Pittsburgh, or Plano.