Enterprise Platform Management VP - Growth & Integration

J.P. Morgan; Boston (MA); On-site; USD 180,000 - 240,000; Full time

Benefits offered by this job

Health insurance

On-site wellness centers

Retirement plan

Tuition reimbursement

Backup childcare

Mental health support

Financial coaching

Job summary

55ip is hiring an Enterprise Platform Management - Vice President in Boston, MA to ensure the reliability, efficiency, and compliance of the platform that supports our client business, integration and associated support teams.

You will work closely with sales, client integration, product, and technology teams to maintain platform operations, integrate new clients, manage user access, and oversee critical sales support functions.

Qualifications

• 7+ years of hands-on experience in middle office operations within investment management or financial services.
• Ownership & Accountability: Takes responsibility of deliverables and drives solutions to completion.
• Analytical & Process-Oriented: Strong with data, able to dissect end-to-end workflows, spot inefficiencies, and implement improvements.
• Business Automation Mindset: Skilled in automating manual processes using scripts, Salesforce, BI, and AI tools.
• Utility Player: Comfortable shifting between data analysis, process review, and hands-on operational execution.
• Collaboration & Communication: Works seamlessly across client teams, business, technology; communicates clearly with all stakeholders.
• Adaptability: Adapts to change in a high-growth environment.

Responsibilities

• Integration and Onboarding Functions Management: Coordinate integration of sales platforms with other business systems to support seamless operations.
• Support platform adoption and Client Experience support commercial growth and deliver 55ip’s high standard of service to newly signed clients.
• Develop a strong understanding of both 55ip internal and custodial integration processes to effectively support clients and internal stakeholders.
• Collaborate with the team on reporting, platform adoption, and continuous process improvement.
• Platform Maintenance: Assist in day-to-day operations of sales enablement platforms (CRM, analytics, communication tools).
• User Access & Permissions: Manage user roles, access levels, and permissions to ensure secure and compliant platform usage for the sales team.
• Cross-Functional Collaboration: Work closely with Technology, Product, Operations, and external vendors to deliver high-quality client outcomes.
• Process & Procedure Support: Maintain and update sales processes and procedures within the platform.
• Errors, Accommodations, and Issue Management: Help coordinate client trade error and accommodation processes in line with policies.

Job description

55ip is hiring an Enterprise Platform Management - Vice President in Boston, MA to ensure the reliability, efficiency, and compliance of the platform that supports our client business, integration and associated support teams.

You will work closely with sales, client integration, product, and technology teams to maintain platform operations, integrate new clients, manage user access, and oversee critical sales support functions.