Enterprise Pharmacy Implementation PM — Strategic Lead

OUTCOMES OPERATING INC; Kansas City (MO); On-site; USD 90,000 - 140,000; Full time

Benefits offered by this job

Medical, Dental and Vision Plans

Voluntary Benefits

HSA and FSA

Fertility and Family Planning Benefits

Paid Parental Leave

Adoption Assistance Program

Employee Resource Groups

Flex PTO

11 Paid Holidays

Corporate Wellness Program

401k plan with employer match

Job summary

OUTCOMES OPERATING INC is seeking a Senior Project Manager to lead complex enterprise customer implementations across our software and services portfolio. You will coordinate cross-functional teams from kickoff through go-live and transition to Customer Success.

You will partner with Sales, Professional Services, Engineering, and Support to develop plans, manage risks, and ensure adoption within timelines and scope.

Qualifications

• Strong knowledge of enterprise software implementation methodologies and PM best practices.
• Experience managing large scale, cross functional implementation projects with multiple stakeholders.
• Excellent executive communication and presentation skills.
• Strong organizational and time management skills with exceptional attention to detail.
• Experience facilitating executive meetings and steering committees.
• Familiarity with pharmacy management systems, healthcare software, or healthcare operations preferred.
• Proficiency with Salesforce, TaskRay, Microsoft Office Suite including Excel, PowerPoint, Teams, and SharePoint preferred.

Responsibilities

• Lead end to end implementation projects for enterprise and strategic customers from kickoff through go live and transition to Customer Success.
• Serve as the primary project contact for executive customer stakeholders, providing strategic guidance and status updates.
• Develop comprehensive project plans, timelines, milestones, and governance frameworks.
• Coordinate cross functional teams including Professional Services, Sales, Client Success, Support, Training, Product, Engineering, Billing, and third party vendors.
• Monitor project health using KPIs and provide accurate forecasting of timelines, risks, and resource needs.

Skills

PM Methodologies

Executive communication

Cross-functional leadership

Risk management

Stakeholder management

Healthcare software familiarity

Education

Bachelor's degree or equivalent

PMP Certification preferred

Pharmacy/Healthcare experience

Tools

Salesforce

TaskRay

Office 365

SharePoint

Teams

Job description

OUTCOMES OPERATING INC is seeking a Senior Project Manager to lead complex enterprise customer implementations across our software and services portfolio. You will coordinate cross-functional teams from kickoff through go-live and transition to Customer Success.

You will partner with Sales, Professional Services, Engineering, and Support to develop plans, manage risks, and ensure adoption within timelines and scope.