Enterprise Operations External Relations Professional Professional Yorktown Heights, US

Avature; New York (NY); Hybrid; USD 130,000 - 170,000; Full time

Job summary

An established industry player is on the lookout for an External Relations Professional to amplify their innovative progress in pioneering technologies. This dynamic role involves crafting compelling narratives around breakthroughs in quantum computing, AI, and hybrid cloud, while collaborating with a talented team of researchers and communications experts. The ideal candidate will possess a strong media relations background, a passion for technology, and the ability to translate complex scientific concepts into engaging stories. Join a forward-thinking organization where your contributions will drive impactful communication strategies and enhance the industry's understanding of cutting-edge advancements.

Benefits

Healthcare benefits

401(k) plan

Generous paid time off

Training and educational resources

Diverse employee resource groups

Qualifications

• 6+ years in technology media relations or marketing communications.
• Aptitude for executing integrated media campaigns and building relationships.

Responsibilities

• Drive IBM’s story through strategic storytelling campaigns.
• Develop written content for communications goals and objectives.
• Build relationships with IBM researchers for effective communication.

Skills

Media Relations

Marketing Communications

Content Development

Strategic Communication

Storytelling

Education

Bachelor's Degree

Job description

At IBM, work is more than a job - it's a calling: To build. To design. To code. To consult. To think along with clients and sell. To make markets. To invent. To collaborate. Not just to do something better, but to attempt things you've never thought possible. Are you ready to lead in this new era of technology and solve some of the world's most challenging problems? If so, let's talk.

Your role and responsibilities

At IBM Research, we invent things that matter to the world. Today, we are pioneering the most promising and disruptive technologies that will transform industries and society. Our scientists are charting the future of artificial intelligence, driving breakthroughs like quantum computing that will allow us to process information in entirely new ways, leading global industries in advancing the capabilities of semiconductors, and taking on the most daunting challenges across what we have coined “hard tech.” With more than 3,000 researchers in 12 labs located across six continents, IBM Research is one of the world’s largest and most influential corporate research labs.

Are you passionately up-to-date on emerging and future trends in technology? Can you translate the complex into simple, clear and intuitive communication? Do you act with an urgency that says the work matters, because it does? If yes, let's talk.

We are seeking an extraordinary External Relations Professional with the right experience, enthusiasm, media relationships, and insight to help our team amplify the innovative progress driven by IBM Research – specializing in supporting IBM’s breakthroughs, news and advancements across quantum computing, artificial intelligence, semiconductors and hybrid cloud.

To be successful, you will have a “sleeves rolled up” attitude and an insatiable curiosity to explore, learn, and distill complex scientific breakthroughs into interesting, and relevant storytelling opportunities that align with IBM’s strategy. Working closely with IBM researchers and the broader IBM communications team, you will help to craft strategies to cultivate mutually beneficial relationships with media and influencers, secure media engagements and coverage, develop content, execute news announcements, and plan press events and briefings.

Reporting to the Director of Marketing and Communications for IBM Research, you will play a key role in advancing storytelling initiatives that complement both IBM’s research and corporate PR agendas and promote how IBM’s emerging technology breakthroughs and client collaborations – help drive IBM’s innovation story and pioneer the industry at large. The right candidate must be a self-starter, comfortable with working independently as well as with cross-company and multidisciplinary teams in a fast-paced environment.

Responsibilities:

• Support the IBM Research communications team to drive IBM’s story, mindshare and thought leadership across key technologies through strategic and thoughtful storytelling campaigns, including those sometimes focused on quantum, AI, hybrid cloud, security, and next-generation computing technologies.
• Develop written content, including media plans, messaging, FAQs, blogs, pitches, press releases, and other materials to support the communications goals and objectives of IBM Research and the broader marketing, communications and citizenship function.
• Maintain an innate curiosity into the technical milestones of IBM and turn these achievements into compelling external stories that showcase how these breakthroughs hold the potential to transform industries.
• Build trusted and collaborative relationships with IBM researchers and scientists to both serve as a communications advisor and conduct regular story-mining.
• Partner with corporate communications colleagues, geographic communications teams, internal communications experts, social media colleagues, and others across the company to maintain cohesive messaging in support of IBM’s global strategy.
• Collaborate with marketing, content, and social teams to drive communications around integrated campaigns.
• Monitor, measure, and report periodically on media coverage resulting from campaigns and outreach.
• Identify media movements and trends across key subject areas for IBM Research for potential relationship building and proactive outreach opportunities.

Required education:

Bachelor's Degree

Preferred education:

Bachelor's Degree

Required technical and professional expertise:

• 6+ years in technology media relations, marketing communications, or similar experience in-house or in an agency setting.
• Aptitude for planning and executing integrated and scalable media campaigns.
• Hands-on experience building and driving stories with reporters and producers.
• Experience in presenting to and offering strategic guidance to business leaders and executives.

Preferred technical and professional experience:

• Ability to synthesize complex technologies, products, and market challenges.
• Expanded and timely knowledge of emerging and enterprise technologies and key industry players.
• Experience in building out concepts and content with supporting creative, social and internal communications teams.

YOUR LIFE @ IBM

In a world where technology never stands still, we understand that dedication to our clients' success, innovation that matters, and trust and personal responsibility in all our relationships, lives in what we do as IBMers as we strive to be the catalyst that makes the world work better.

Being an IBMer means you’ll be able to learn and develop yourself and your career, you’ll be encouraged to be courageous and experiment every day, all whilst having continuous trust and support in an environment where everyone can thrive whatever their personal or professional background.

Our IBMers are growth-minded, always staying curious, open to feedback and learning new information and skills to constantly transform themselves and our company. They are trusted to provide ongoing feedback to help other IBMers grow, as well as collaborate with colleagues keeping in mind a team-focused approach to include different perspectives to drive exceptional outcomes for our customers. The courage our IBMers have to make critical decisions every day is essential to IBM becoming the catalyst for progress, always embracing challenges with resources they have to hand, a can-do attitude and always striving for an outcome-focused approach within everything that they do.

Are you ready to be an IBMer?

ABOUT IBM

IBM’s greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.

Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we’re also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business.

At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it’s time for you to join us on our journey to being a responsible technology innovator and a force for good in the world.

IBM is proud to be an equal-opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender, gender identity or expression, sexual orientation, national origin, caste, genetics, pregnancy, disability, neurodivergence, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

OTHER RELEVANT JOB DETAILS

IBM offers a competitive and comprehensive benefits program. Eligible employees may have access to:

• Healthcare benefits including medical & prescription drug coverage, dental, vision, and mental health & well-being.
• Financial programs such as 401(k), the IBM Employee Stock Purchase Plan, financial counseling, life insurance, short & long-term disability coverage, and opportunities for performance-based salary incentive programs.
• Generous paid time off including 12 holidays, minimum 56 hours sick time, 120 hours vacation, 12 weeks parental bonding leave in accordance with IBM Policy, and other Paid Care Leave programs. IBM also offers paid family leave benefits to eligible employees where required by applicable law.
• Training and educational resources on our personalized, AI-driven learning platform where IBMers can grow skills and obtain industry-recognized certifications to achieve their career goals.
• Diverse and inclusive employee resource groups, giving & volunteer opportunities, and discounts on retail products, services & experiences.

We consider qualified applicants with criminal histories, consistent with applicable law.

This position was posted on the date cited in the key job details section and is anticipated to remain posted for 21 days from this date or less if not needed to fill the role.

IBM will not be providing visa sponsorship for this position now or in the future. Therefore, in order to be considered for this position, you must have the ability to work without a need for current or future visa sponsorship.

Job Title: External Relations Professional

Date posted: 15-Apr-2025

Job ID: 29046

City / Township / Village: Yorktown Heights

State / Province: New York

Country: United States

Work arrangement: Hybrid

Area of work: Enterprise Operations

Employment type: Regular

Contract type: Regular

Projected Minimum Salary per year: 130,000.00

Projected Maximum Salary per year: 170,000.00

Position type: Professional

Some travel may be required based on business demand.

Company: (0147) International Business Machines Corporation

Shift: General (daytime)

Is this role a commissionable/sales incentive based position?