Enterprise Observability Architect & Transformation Leader

Wolters Kluwer; Coppell (TX); On-site; USD 120,000 - 214,000; Full time

Benefits offered by this job

Medical, Dental, Vision Plans

401(k)

Paid Parental Leave

Job summary

Wolters Kluwer in Coppell, TX, is seeking a Principal Observability Architect to lead enterprise Monitoring and Observability strategy and transformation. You will define the target-state, roadmap, and standards for metrics, logs, traces, and end-user experience, influencing technology direction across the organization.

The role requires deep expertise in observability, cloud and infrastructure, automation, and SRE, plus the ability to drive platform-agnostic decisions, evaluate new

Qualifications

• Deep expertise in enterprise Monitoring & Observability strategy, architecture, engineering, and operations.
• Experience defining enterprise observability standards, operating models, and roadmaps.
• Experience with major observability platforms and technologies such as Datadog, Splunk, Dynatrace, New Relic, Grafana, Prometheus, OpenTelemetry, Zabbix, SolarWinds, or equivalent.

Responsibilities

• Define enterprise vision, strategy, target-state architecture, roadmap, and transformation priorities.
• Establish standards for metrics, logs, traces, events, synthetics, and end-user observability.
• Lead modernization and platform consolidation, tool rationalization, and automation initiatives.
• Drive evolution toward full-stack observability and proactive operational intelligence.
• Mentor architects, engineers, and technical leaders to adopt observability best practices.

Skills

Observability strategy

Leadership

Stakeholder management

AI/AIOps

Executive communication

OpenTelemetry

Datadog

Splunk

Dynatrace

New Relic

Education

Bachelor's degree in IT/CS/Engineering

Tools

AWS

Azure

CMDB

ServiceNow

Datadog

Grafana

Job description

Wolters Kluwer in Coppell, TX, is seeking a Principal Observability Architect to lead enterprise Monitoring and Observability strategy and transformation. You will define the target-state, roadmap, and standards for metrics, logs, traces, and end-user experience, influencing technology direction across the organization.

The role requires deep expertise in observability, cloud and infrastructure, automation, and SRE, plus the ability to drive platform-agnostic decisions, evaluate new