Enterprise Network Technician

Charlotte, North Carolina; Charlotte, Northern (NC, KY); Hybrid; USD 43,000 - 62,000; Full time

Job summary

City of Charlotte is seeking a Network Technician to support design, implementation, and maintenance of enterprise network and telecommunications systems. You will ensure reliability, performance, and security of LAN, WAN, wireless, and cloud connectivity with troubleshooting and hands-on device configuration.

The role collaborates with network engineers, security teams, and vendors to deploy upgrades, improve resiliency, and document configurations.

Qualifications

• High school graduate or equivalent with 3 years relevant experience or related degrees.
• Strong knowledge of TCP/IP, DNS, DHCP, VPNs, VLANs, VXLAN, NXOS, ACI, and enterprise connectivity technologies.
• Working knowledge of VOIP, telephony, POTS, SIP, PRI circuits, mobility routers, wireless networks, cloud networks.
• Experience with Aruba, Cisco, Juniper, Cradlepoint or equivalent hardware.
• Familiarity with SolarWinds, PRTG, Nagios; knowledge of network security platforms like ISE and ClearPass.
• CCNA or CompTIA Network+ preferred; strong troubleshooting and communication skills.

Responsibilities

• Install, configure, and support network and telecommunications hardware across enterprise environments.
• Install, configure, maintain, and troubleshoot LAN, WAN, wireless, cloud, VOIP, telephony, POTS, SIP and PRI systems.
• Perform routine network maintenance, testing, and performance verification for reliability and security.
• Troubleshoot connectivity issues and outages to quickly restore service.
• Document network changes, cable maps, equipment inventories, and service records.

Skills

TCP/IP

DNS

DHCP

VPNs

VLANs

VXLAN

NXOS

ACI

Network security

Enterprise connectivity

VOIP

SIP

PRI circuits

Mobility routers

Wireless networks

Cloud networks

Aruba

Cisco

Juniper

Cradlepoint

SolarWinds

PRTG

Nagios

ISE

ClearPass

Education

High school diploma

Associate degree

Bachelor's degree

Tools

Aruba

Cisco

Juniper

Cradlepoint

SolarWinds

PRTG

Nagios

ISE

ClearPass

Job description

City of Charlotte is seeking a Network Technician to support design, implementation, and maintenance of enterprise network and telecommunications systems. You will ensure reliability, performance, and security of LAN, WAN, wireless, and cloud connectivity with troubleshooting and hands-on device configuration.

The role collaborates with network engineers, security teams, and vendors to deploy upgrades, improve resiliency, and document configurations.