Enterprise Network Services Manager – Multi-Site & Security

Flow Control Group; Charlotte (NC); On-site; USD 120,000 - 160,000; Full time

Benefits offered by this job

Medical Insurance

Dental Insurance

Vision Insurance

401(k) Matching

Paid Time Off

Holidays

Parental Leave

Wellness Resources

Employee Referral Program

Job summary

Flow Control Group is seeking an IT Network Services Manager to lead a team of Network Engineers across multiple sites. You will own enterprise network design, security, and services to support growth, acquisitions, and ongoing operations.

The role requires hands-on expertise in routing, switching, WAN/LAN/WLAN, VPN, and firewall management, with a focus on uptime, security, and performance. A Bachelor's degree and 7+ years of experience are expected.

Qualifications

• Bachelor's degree in Information Technology, Computer Science, Engineering, or related field, or equivalent experience.
• 7+ years of network engineering, infrastructure, or network operations experience.
• 3+ years of leading technical infrastructure or network engineering teams.
• Industry certifications such as Fortinet FCP/NSE, CCNP, Aruba Certified Professional, ITIL Foundation, or equivalent preferred.

Responsibilities

• Own delivery, availability, and performance of enterprise network services across Flow Control Group sites and brands.
• Monitor network uptime, capacity utilization, service health, and operational continuity to meet business objectives.
• Drive improvements in MTTA, MTTR, SLA attainment, ticket aging, service reliability, and customer satisfaction metrics.
• Serve as primary escalation point for complex network incidents, outages, and service disruptions.
• Establish and maintain service response standards and corrective action plans for urgent incidents.

Skills

Networking

Fortinet

Aruba/HPE

Multi-site support

ITSM

VPN

Education

Bachelor's degree in IT/CS/Engineering

Tools

Fortinet

Aruba/HPE

SD-WAN

Job description

Flow Control Group is seeking an IT Network Services Manager to lead a team of Network Engineers across multiple sites. You will own enterprise network design, security, and services to support growth, acquisitions, and ongoing operations.

The role requires hands-on expertise in routing, switching, WAN/LAN/WLAN, VPN, and firewall management, with a focus on uptime, security, and performance. A Bachelor's degree and 7+ years of experience are expected.