Enterprise Mgr, Network SVCS

Temple Health – Temple University Health System; Philadelphia (Philadelphia County); Hybrid; USD 70,000 - 90,000; Full time

Benefits offered by this job

401(k)

Medical insurance

Vision insurance

Tuition assistance

Job summary

A healthcare organization is seeking an Enterprise Manager for Network Services in Philadelphia. This role requires leading a Network Engineering team, ensuring network performance, and collaborating on technology initiatives. Candidates should possess relevant educational background, extensive network troubleshooting experience, and knowledge of various protocols. Benefits include medical and tuition assistance. This position requires on-site work three days a week.

Qualifications

• 3 years' experience managing a Network Operations Team.
• Expertise in network monitoring and troubleshooting across various infrastructure.
• General knowledge of network protocols and methods.

Responsibilities

• Lead a team for network performance and availability.
• Monitor network systems and troubleshoot issues.
• Manage operational support and upgrades.

Skills

Network monitoring

Network troubleshooting

Mentoring

Automation and scripting

Knowledge of protocols (BGP, OSPF)

Healthcare experience

Education

Bachelor's Degree in Computer Science or related field

Tools

Cisco

Palo Alto

F5 Load Balancer

Azure

Job description

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Under the general guidance of the Director, Enterprise Network Services, the Manager of Network Services will lead a team of Network Engineering and Network Data Technician staff for the daily performance and availability of the organization's network. Analyzes network system functions and failures to isolate and define problem areas. Monitors the reachability of all connections within the network and initiate troubleshooting to restore full network capability. Monitors system performance and tracks usage. Develops and delivers a trend analysis of system load, usage and response. Manages operational support, upgrades, pre and post network events and maintenance support. Maintain network documentation and inventory. Manages 24/7 on-call support and on-call teams. Acts as an escalation point for network service issues, out of hours. Communicating, Planning and Implementing network changes and presenting to the CAB for approval. Collaborate with Network Engineering Manager and other IT Teams on projects and technology initiatives as needed.

This position requires three days per week on site (Tuesday, Wednesday, Thursday) at Temple Health’s Women and Families campus.

Education

Bachelor's Degree in Computer Science, Information Technology, or related field Required or

Combination of relevant education and experience may be considered in lieu of degree Required

Experience

3 years' experience with managing and mentoring a Network Operations Team Required

3 years' experience with expertise in network monitoring and troubleshooting across diverse infrastructure (e.g., DNS, Wired, Wireless, SD-WAN, Firewalls, Campus & Data Center Networking) Required

General Experience with and In-depth knowledge of protocols such as BGP, OSPF, QoS, static routing, Layer 2, Layer 3 routing Required

2 years' experience and proficiency in automation and scripting and Life Cycle Management Preferred

General Experience and familiarity with network devices Cisco, Palo Alto, F5 Load Balancer, Extreme, Infoblox and knowledge of Azure Preferred

Previous healthcare experience Preferred

Licenses

Cisco Cert Net Professional Preferred

Seniority level

• Seniority level

  Mid-Senior level

Employment type

• Employment type

  Full-time

Job function

• Job function

  Information Technology

• Industries

  Hospitals and Health Care

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Inferred from the description for this job

401(k)

Medical insurance

Vision insurance

Tuition assistance

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