Enterprise Manager - Parks, Recreation, and Cultural Services (Maint & Ops Manager)

City of Colorado Springs; Colorado Springs (CO); On-site; USD 120,000 - 180,000; Full time

Job summary

City of Colorado Springs seeks an Enterprise Manager for Parks, Recreation, and Cultural Services to direct enterprise operations of PPAM, golf, cemetery services, and related facilities. The role emphasizes strategic planning, budgeting, and partnerships to deliver exceptional guest experiences while safeguarding resources and sustainability.

You will lead long-range planning, contract administration, risk management, and enterprise-wide projects in collaboration with city councils, advisory

Qualifications

• Bachelor's degree in business/public/natural resources management, project management, parks and recreation management, engineering, or a related field.
• 5 years of full‑time professional management experience in business, parks and recreation, public administration, or related area.
• 2 years of administrator and/or supervisory experience.

Responsibilities

• Lead maintenance, natural resource stewardship, and recreation operations for PPAM and related facilities in partnership with agencies.
• Oversee golf course and cemetery operations to ensure safe, customer‑focused, and financially responsible service delivery.
• Coordinate contracts, permits, and compliance for construction, concessionaires, and special events.
• Provide budgeting, risk management, and strategic marketing alignment for PRCS enterprise operations.
• Lead long-range master planning, capital projects, and stakeholder engagement for inclusive service delivery.

Skills

Leadership

Budgeting

Strategic planning

Negotiation

Project management

Staff supervision

Effective communication

Education

Bachelor's degree in related field

Job description

Description / Position Overview

Enterprise Manager - Parks, Recreation, and Cultural Services

In this position, you will lead the City of Colorado Springs Parks, Recreation and Cultural Services business enterprises including primary responsibility of Pikes Peak – America’s Mountain and supporting leadership of the golf and cemetery operations. The Enterprise Manager directs enterprise organization-wide strategic planning, resource allocation, and large-scale operations to align business goals with enterprise mission, vision, values and tourism. The Enterprise Manager provides direct oversight of the administration and operation of Pikes Peak - America’s Mountain (PPAM) and its associated facilities, recreation areas, and events. Natural resource stewardship and guest experience management of the enterprises is paramount to the long-term sustainability of the resources.

Come explore the possibilities a career with the City of Colorado Springs can offer!

We're an accredited pay equity employer!

Your starting pay will be within the posted hiring range based on your years of experience and education. See the full potential of growth for this position here: 2026 Salary Schedule

As an Enterprise Manager - Parks, Recreation, and Cultural Services, you will:

• Manage maintenance, natural resource stewardship, and recreation operations for the Pikes Peak Highway Recreation Corridor, Summit Visitor Center, and Glen Cove Visitor Center in partnership with the US Forest Service.
• Oversee maintenance, stewardship, and recreation operations for the North and South Slope Recreation Areas, including the Crystal Reservoir Visitor Center, in partnership with Colorado Springs Utilities.
• Support overall management, strategic direction, and leadership of City golf course operations to ensure safe, efficient, customer-focused, and financially responsible service delivery.
• Support overall management, strategic direction, and leadership of cemetery operations to ensure compassionate, safe, and financially responsible service delivery.
• Coordinate access and seasonal maintenance for the US Army High Altitude Research Lab with the US Army Research Institute of Environmental Medicine, located at the summit of Pikes Peak - America’s Mountain.
• Manage the Aramark Destinations concessionaire contract covering food, beverage, merchandise, custodial, and medical response services for PPAM (Pikes Peak - America’s Mountain) visitor centers.
• Coordinate recreational fishing, wildlife education, and limited hunting opportunities with Colorado Parks and Wildlife, and manage PPAM logistics for large-scale special events with partner organizations.
• Develop, administer, and oversee contracts, solicitations, permits, and compliance documents for construction, maintenance, concessionaires, special events, and design projects.
• Provide leadership for budgeting, risk management, environmental and watershed compliance, strategic marketing alignment, enterprise partnerships, and supervisory development for PRCS enterprise operations.
• Lead long-range master planning, capital improvement projects, business development initiatives, and coordination with councils, advisory boards, stakeholders, and the public to ensure inclusive service delivery.
• Perform other duties as assigned
• Learn more about this job by reviewing the class specification on the City of Colorado Springs Class Specifications page

Knowledge Of

• Operational characteristics, services, and activities of outdoor recreational facilities and programs
• Principles and practices of program development and administration
• Principles and practices of municipal budget preparation and administration
• Pertinent safety and compliance of federal, state, and local laws, codes, and regulations
• Roadway maintenance, civil construction or public works
• Cemetery operations and maintenance
• Golf course operations and maintenance
• Environmental and resource land management
• Marketing, communications and tourism strategy
• Strategic planning and negotiation skills

Ability to

• Oversee and participate in the management of recreational activities, interpretive services, and guest services
• Participate in the development and administration of division goals, objectives, and procedures
• Research, analyze, and evaluate new service delivery methods and techniques
• Communicate clearly and effectively, orally and in writing
• Establish and maintain effective working relationships
• Provide project management
• Provide staff leadership and supervision

Minimum Qualifications

• A Bachelor's degree from an accredited college or university with major coursework in business administration, public administration, natural resources management, project management, parks and recreation management, engineering, or a related field.
• Five (5) years of full‑time professional business, parks and recreation, public administration management, or related experience
• Two (2) years of administrator and/or supervisory experience

We value a diverse range of qualifications and experiences. Our organization views each year of further education as equivalent to each year of relevant work experience, and each year of additional relevant work experience as equivalent to each year of required education.

Preferred Qualifications

• Two (2) or more years of environmental and natural resource land management experience
• Possess or obtain within three months of hire a CPR (cardiopulmonary resuscitation) and First Aid certification
• (CPRP) Certified Park and Recreation Professional or (CPRE) Park and Recreation Executive
• Experience managing tourist attractions
• Experience managing government business enterprises
• Public relations experience
• Strong financial acumen
• Strategic negotiation experience
• Familiarity with enterprise project tools
• Strong leadership experience

Additional Information

Please contact Shereen Ross at [e-mail] with any questions about this position.

Physical Demands: This position requires the ability to lift up to 20 pounds occasionally and walking or standing to a significant degree. The ability to work at high altitude (14,115 feet) is also required.

Environmental Conditions

• Primary Work Environment: Office with travel from site to site and possible exposure to extreme weather conditions
• Extreme Temperatures: Daily
• Wetness and Humidity: Several times per week
• Respiratory Hazards: Daily
• Noise and Vibrations: Daily
• Physical Hazards: Daily
• Mechanical and/or Electrical Hazards: Daily
• Continuous exposure to Communicable Diseases: Rarely

Equal Opportunity Employer

The City of Colorado Springs is committed to a welcoming culture that values our employees' unique individual qualities and fosters a welcoming environment where people want to be

The City of Colorado Springs offers additional compensation depending on the position, area of assignment, and specific job assignments, including shift differential, pay differential, acting or lead, special assignment, hazard pay, longevity, cell phone allowance, uniform allowance, relocation, awards, standby, call out, compensatory time off, tuition, overtime, extra duty, incentive, holiday premium, proficiency, and vacation sell back.

NOTE: This job announcement is not intended to include a complete listing of all responsibilities, knowledge, skills, and abilities associated with the position.

The City does not sponsor applicants for work visas of any kind (including but not limited to F-1, H-1B or TN visas). Applicants must be currently authorized to work in the United States on a full‑time basis.

Working for the City of Colorado Springs is Rewarding!

Please visit the City of Colorado Springs' Total Rewards Site for additional benefits information.

The City of Colorado Springs is a place where people want to come to work each day. We have a culture of excellence, and we strive to provide our employees with the very best overall career experience and Total Rewards. We are proud to offer a comprehensive and competitive benefits program to meet the needs of our employees and their families.