Enterprise Learning Program Owner

JM&A Group; Deerfield Beach (FL); Hybrid; USD 120,000 - 160,000; Full time

Job summary

JM Family Enterprises, Inc. seeks an Enterprise Learning Program Owner to lead and improve enterprise learning programs, including LinkedIn Learning and its Workday Learning integration.

You will translate business priorities into scalable learning solutions and partner with Leadership Development, Associate Development and Talent Management to align plans with workforce priorities. This individual contributor role drives outcomes through governance, data-driven decisions, and targeted

Qualifications

• Bachelor’s degree in Human Resources, Business, Learning and Development or a related field or equivalent practical experience.
• 5+ years of experience in learning and development, talent management, HR, or program management.
• Experience independently managing programs or projects from planning through implementation and evaluation.
• Strong communication, stakeholder consulting and influencing skills.
• Ability to manage multiple priorities, timelines and stakeholders.
• Ability to use data, feedback and insights to identify opportunities, make recommendations and support decisions.
• Strong organizational, analytical and problem-solving skills.

Responsibilities

• Own and maintain the enterprise learning roadmap, including priorities, dependencies and upcoming launches.
• Proactively identify emerging enterprise learning needs and recommend targeted programs, resources or just-in-time solutions to address priority skills and development needs.
• Manage intake, assessment and prioritization of enterprise learning requests and route needs to the appropriate Talent Development portfolio.
• Serve as the primary owner for enterprise learning programs, resources and communications.
• Partner with business leaders, Learning Partners and SMEs to assess needs and launch appropriate learning solutions.
• Continuously improve how enterprise learning is organized, curated and surfaced for an intuitive user experience.
• Lead initiatives from planning through launch, adoption and evaluation with timelines and risks.
• Manage and improve the LinkedIn Learning experience and its Workday Learning integration using feedback.
• Maintain vendor relationships, monitor service quality and make license recommendations.
• Stay current on learning technologies and evaluate external solutions for enhancements.
• Align learning plans with broader talent priorities and reduce duplication.
• Connect identified skill needs to relevant learning content and opportunities.
• Develop communications and adoption plans to increase utilization and measure impact.

Skills

Strategic Thinking

Program Management

Stakeholder Management

Change Management

Communication

Adult Learning Theory

Curriculum Development

Need Analysis

Data Analysis

Data Analytics

Vendor Management

Learning Management Systems (LMS)

Education

Bachelor’s degree in Human Resources, Business, Learning and Development or related field

Tools

LinkedIn Learning

Workday Learning

Learning technologies

Job description

The Enterprise Learning Program Owner owns the execution and continuous improvement of JM Family’s enterprise learning programs and resources, including LinkedIn Learning, its integration with Workday Learning, targeted associate learning programs and just-in-time learning experiences.

This role translates business priorities and associate development needs into relevant, accessible and scalable learning solutions by curating content, launching targeted experiences and recommending new approaches.

Working closely with Leadership Development, Associate Development and Talent Management partners, the Program Owner aligns learning plans and connects enterprise learning to broader development and workforce priorities. This is an individual contributor role with no direct reports that influences outcomes through partnership, program governance and data driven decision-making.

Responsibilities:

Enterprise Learning Programs

• Own and maintain the enterprise learning roadmap, including priorities, dependencies and upcoming launches.
• Proactively identify emerging enterprise learning needs and recommend targeted programs, resources or just-in-time solutions to address priority skills and development needs.
• Manage the intake, assessment and prioritization of enterprise learning requests and route needs to the appropriate Talent Development portfolio based on the audience and objective.
• Serve as the primary owner for enterprise learning programs, resources and communications.
• Partner with business leaders, Learning Partners and subject matter experts to assess needs and recommend, curate or launch appropriate learning solutions, including pathways, collections, targeted programs and just-in-time resources.
• Continuously improve how enterprise learning is organized, curated and surfaced to create an intuitive, user-friendly experience that helps associates easily discover relevant development opportunities.
• Apply established standards for how enterprise learning content is selected, organized, promoted, maintained and retired.
• Lead enterprise learning initiatives from planning through launch, adoption and evaluation, including timelines, milestones, risks and stakeholder communications.

Learning Technology & Vendor Coordination

• Manage and continuously improve the LinkedIn Learning experience and its integration with Workday Learning, using utilization and learner feedback to identify improvements.
• Manage enterprise learning vendor relationships, monitor service quality and make license recommendations based on utilization, business needs and value.
• Maintain working knowledge of relevant learning technologies, evaluate external solutions and recommend platform or provider enhancements based on learner needs, quality and scalability.

Talent & Skills Integration

• Partner with Leadership Development, Associate Development and Talent Management teams to align learning plans, connect enterprise learning to broader talent and workforce priorities and reduce duplication.
• Connect identified skill needs to relevant learning content, pathways and development opportunities.
• Stay current on workforce development trends and business needs and share relevant recommendations with Talent Development partners.
• Adoption, Insights & Continuous Improvement
• Develop communications, campaigns and adoption plans that increase awareness and utilization of enterprise learning offerings.
• Monitor utilization, engagement, completion and learner feedback and communicate the reach, effectiveness and value of enterprise learning initiatives.
• Use learner feedback, stakeholder input and performance insights to improve learning offerings and recommend when they should be updated, expanded or retired.

Qualifications:

• Bachelor’s degree in Human Resources, Business, Learning and Development or a related field or equivalent practical experience.
• 5+ years of experience in learning and development, talent management, HR, or program management.
• Experience independently managing programs or projects from planning through implementation and evaluation.
• Strong communication, stakeholder consulting and influencing skills.
• Ability to manage multiple priorities, timelines and stakeholders.
• Ability to use data, feedback and insights to identify opportunities, make recommendations and support decisions.
• Strong organizational, analytical and problem-solving skills.

Preferred

• Experience supporting enterprise-wide learning, talent or workforce development programs.
• Experience working with learning management systems or learning technologies.
• Experience with LinkedIn Learning, Workday Learning or similar platforms.
• Experience in content curation, learning design or adult learning.
• Experience developing learning communications, marketing campaigns and adoption strategies that increase awareness and engagement.
• Experience coordinating external vendors or learning providers.
• Familiarity with skills-based talent practices and the connection between learning, skills and career development.
• Familiarity with AI-enabled tools and their application to content curation, learning design or program delivery.

Skills:

• Strategic Thinking
• Program Management
• Stakeholder Management
• Change Management
• Communication
• Adult Learning Theory
• Curriculum Development
• Need Analysis
• Data Analysis
• Data Analytics
• Vendor Management
• Learning Management Systems (LMS)

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This job description may not be inclusive of all assigned duties, responsibilities, or aspects of the job described, and may be amended at any time at the sole discretion of JM Family. All work arrangements are subject to associate performance, business need and manager discretion, and may be revised as necessary.

JM FAMILY IS PROUD TO BE AN EQUAL OPPORTUNITY EMPLOYER

JM Family Enterprises, Inc. is an Equal Employment Opportunity employer. We are committed to recruiting, hiring, retaining, and promoting qualified associates without regard any characteristic protected by law – whether actual or perceived – including race, color, creed, religion, national origin, ancestry, citizenship status, age, sex or gender (including pregnancy, childbirth, related medical conditions and lactation), gender identity gender expression, sexual orientation, marital status, military service, veteran status, disability, protected medical condition as defined by applicable state or local law, genetic information, or any other characteristic protected by applicable federal, state, provincial, or local law.

DISABILITY ACCOMMODATIONS

If you have a disability and require a reasonable accommodation to complete the job application process, please contact JM Family’s Talent Acquisition department at [e-mail] for assistance. If you have an accommodation request for one of our recruiting events, please notify us at least 72 hours prior so that we may provide assistance.