Enterprise KYC Policy & Strategy Lead (AI/ML Risk)

Block; Denver (CO); Remote; USD 140,000 - 210,000; Full time

Job summary

Block, Inc. in Denver seeks a KYC Due Diligence Policy & Strategy Manager to define and lead enterprise KYC policy across all business lines, including identity verification and AI/ML risk considerations.

You will monitor regulatory changes, align global standards with local requirements, and partner with compliance, legal, and technology teams to implement policy requirements and strengthen controls. Strong communication and executive-facing impact are essential as you influence enterprise-wide

Qualifications

• 10+ years in BSA/AML/KYC compliance or compliance operations at a financial services firm, preferably payments or fintech.
• Track record of influencing enterprise-wide compliance programs and advising executive leadership on complex regulatory matters.
• Strong knowledge of compliance regulations, risks, and typologies with a metrics-driven approach.
• Excellent written and verbal communication and ability to manage competing priorities in a fast-paced environment.
• Ability to execute independently while collaborating with team members at all levels.
• Demonstrated AI fluency: framing ambiguous compliance problems for AI and evaluating outputs for bias or risk.
• Experience engaging regulators; exposure to AI/ML-driven compliance or risk-decisioning tools.

Responsibilities

• Lead the development, review, and maintenance of enterprise KYC policies, standards, guidance, and exception requests.
• Monitor regulatory change, assess impact on KYC frameworks, and align global standards with local requirements.
• Partner with cross-functional teams to implement KYC requirements and advise on policy shaping for KYC solutions.
• Define policy requirements, guardrails, and validation criteria for AI/ML-driven risk-based segmentation and identity verification.
• Monitor KYC metrics and program performance to improve controls and identify process improvements.
• Serve as SME to business units, legal, audit, and risk partners; participate in governance forums and regulatory examinations.
• Identify and remediate KYC compliance risks, including AI/automation-related issues such as bias and explainability gaps.

Skills

KYC compliance

Policy development

Regulatory knowledge

AI/ML risk

Stakeholder management

Regulatory affairs

Education

CAMS

CFE

CFCS

CRCM

Job description

Block, Inc. in Denver seeks a KYC Due Diligence Policy & Strategy Manager to define and lead enterprise KYC policy across all business lines, including identity verification and AI/ML risk considerations.

You will monitor regulatory changes, align global standards with local requirements, and partner with compliance, legal, and technology teams to implement policy requirements and strengthen controls. Strong communication and executive-facing impact are essential as you influence enterprise-wide