AI-Driven KYC Compliance Manager

Circle

Kansas City (MO)

On-site

USD 145,000 - 192,500

Full time

14 days+

Application generator

Get a reply from this employer — a resume and cover letter tailored to exactly what they’re hiring for.

Get past ATS filters

Job summary

Circle, NYSE: CRCL, is seeking a Manager, Know Your Customer to lead the Compliance Operations KYC team in Kansas City. You will oversee onboarding, due diligence, and periodic reviews for corporate customers, shaping scalable processes in a fast-growing fintech environment.

This role emphasizes team leadership, cross-functional collaboration with Product and Engineering, and the adoption of AI-driven improvements to enhance efficiency, risk controls, and audit readiness while staying compliant

Qualifications

7+ years of AML and KYC experience for corporate customers.
1+ years managing teams of analysts.
2+ years of crypto experience.
Experience with AI-enabled tools in compliance.
Passion for digital currency and blockchain tech.
Collaborate cross-functionally with Product, Engineering, and Business stakeholders to operationalize compliance requirements into scalable systems.
RegTech/FinTech or digital asset experience preferred.
CAMS, CFCS, CFE or similar certification preferred.
Proficiency in Google Workspace, Slack, and Mac environment.
Bachelor’s degree; quantitative, technical, or data-oriented degree preferred.

Responsibilities

Overseeing customer KYC, onboarding and periodic review processes specialized due diligence, including the documentation of policies, procedures.
Manage case volumes across workflows to ensure timely execution and consistent adherence to service-level agreements (SLAs)
Oversee the drafting quality of Customer Risk Acceptance memos by delivering constructive feedback that drives comprehensive risk identification, sound mitigations, and crisp, decision-ready writeups
Lead and develop a team of KYC analysts, driving quality, consistency, and risk-based decision-making across onboarding and review activities.
Lead customer compliance walkthroughs and reviews of clients’ programs and controls, identify gaps/deficiencies, while partnering constructively with stakeholders to deliver a strong customer experience.
Identify, design, and implement AI-driven enhancements to KYC workflows to improve efficiency, scalability, and analytical rigor
Collaborating with Commercial teams and acting as a point of escalation for complex issues.
Ensure the highest standards of documentation, audit readiness, and quality assurance across all onboarding and periodic review processes
Partnering with Circle’s engineering and product teams to ensure Compliance Operations is supported with the most effective tools and technological support.
Monitor regulatory, enforcement, and industry developments in the digital asset ecosystem, proactively adapting KYC and AML processes
Build strong cross-functional partnerships with QA, Monitoring & Testing, Audit, and exam teams.