Enterprise Key Account Director (Fully Remote)

Supermove; United States; Remote; USD 150,000 - 230,000; Full time

Job summary

Supermove is seeking a seasoned enterprise account leader to act as the quarterback for our largest accounts, from signature through first renewal. You will own the plan and coordinate implementation managers, support engineers, product, and sales to ensure seamless delivery.

You’ll be hands-on, configuring voice agents, rewriting playbooks, and tracing integration issues, while shaping how Supermove serves enterprise movers and drives expansion across the US, Canada, and beyond.

Qualifications

• 4+ years in management consulting, enterprise implementation, or technical account management.
• Technical enough to go deep on APIs, webhooks, and data flows; SQL or light scripting is a plus.
• You use AI seriously in your own work and have a view on trustworthy LLM-based agents.

Responsibilities

• Quarterback for our largest accounts from signature through first renewal.
• Own the plan and coordinate implementation managers, support engineers, product, and sales.
• Hands-on: configuring voice agents, rewriting playbooks, tracing integration issues.

Skills

APIs & Webhooks

Data flows

SQL / scripting

AI & trustworthy LLMs

Job description

• You are the quarterback for our largest accounts from signature through first renewal.
• You'll own the plan and coordinate implementation managers, support engineers, product, and sales.
• Expect to be hands-on: configuring voice agents, rewriting playbooks, tracing integration issues.

What we're looking for:

• 4+ years in management consulting, enterprise implementation, or technical account management.
• Technical enough to go deep on APIs, webhooks, and data flows; SQL or light scripting is a plus.
• You use AI seriously in your own work and have a view on trustworthy LLM-based agents.

Why this role matters:

• Our largest accounts prove AI in this industry, one real operation at a time.
• You'll work directly with our CEO and leadership team and shape how Supermove runs enterprise accounts.
• Help drive expansion and renewal, with a direct impact on product, reputation, and growth.

Supermove

Supermove builds software and AI for moving companies, providing a system that handles sales, operations, crews, and billing. The company is a well-funded startup that has raised $30M from Andreessen Horowitz and serves moving companies across the US, Canada, and Australia.