Enterprise IT Training Manager

Prince George's County Public Schools; Upper Marlboro (MD); On-site; USD 90,000 - 120,000; Full time

Benefits offered by this job

Medical/Prescriptions

Retirement Benefits

Paid Leave

Job summary

Prince George's County Government seeks an Enterprise Information Technology Training Manager to lead technology-focused learning programs, manage LMS and SCORM/xAPI content, and evaluate outcomes. You will develop curricula, oversee budgets, and coordinate external partnerships to strengthen employee performance.

The role requires strong leadership, data-driven decision making, and the ability to deliver instructor-led and digital learning initiatives across county agencies.

Qualifications

• Master's degree required in Business Administration, Public Administration, or closely related field.
• Two years of progressively responsible governmental experience or equivalent.

Responsibilities

• Plan, develop, implement, coordinate, deliver, and evaluate technology-focused learning programs.
• Lead LMS administration including SCORM/xAPI content, enrollment, and reporting.
• Develop dashboards and reports to evaluate training outcomes and program effectiveness.
• Coordinate external training resources and university partnerships.
• Provide coaching and instructional support to county departments.

Skills

LMS administration

Curriculum development

Training needs assessment

SCORM/xAPI

Budget management

Education

Master's degree in Business Administration or Public Administration

Tools

Articulate 360

Learning Management System (LMS)

Job description

Nature and Variety of Work

Come join our team!

Prince George’s County Government provides a dynamic and inclusive workplace where employees can thrive, learn, and grow across its 30 diverse agencies, all dedicated to serving the County's residents with essential resources and services. Nestled just minutes away from Washington, DC, Prince George's County combines urban vibrancy with serene surroundings, offering an ideal setting to live, work, and enjoy life.

About The Position

The Enterprise Information Technology Training Manager plans, develops, implements, coordinates, delivers, and evaluates comprehensive technology-focused learning, professional development, and organizational development programs. The incumbent conducts need assessments, analyzes workforce and training trends, develop curricula, creates instructor-led and digital learning content, and manages learning initiatives designed to strengthen employee performance and organizational effectiveness.

The incumbent serves as the lead administrator for the Learning Management System (LMS), oversees the development and deployment of SCORM/xAPI-compliant IT courses, maintains training records and performance data, and evaluates program outcomes. The position also oversees the Learning and Organizational Development budget, coordinates external training resources and university partnerships, and provides technical guidance and training support to County departments.

About The Agency

The Office of Information Technology (OIT) provides support for all of the agencies, departments, and branches of County government. The OIT Service Desk provides information technology support and maintenance services to Prince George’s County personnel. The Office of Information Technology is wholly dedicated to aligning technology efforts to support the strategic goals of the County. OIT will provide leadership, expertise, and resources in the ideation, development, and deployment of innovative technologies and streamlined processes to improve government efficiency, business interaction, and citizen access to government information and services.

Examples of Work

• Conducts organizational and county-wide training needs assessments using workforce data, stakeholder feedback, and consultation with agency representatives and subject-matter experts. Develops strategic learning plans, curricula, delivery methods, and recommendations aligned with County priorities, technology initiatives, succession planning, and employee-development goals, while leading Countywide learning and organizational development initiatives.
• Designs, implements, delivers, and evaluates learning and organizational development programs for county employees at all levels, including supervisory, leadership, technical, and workforce-development initiatives. Develops accessible, high-quality instructional materials, assessments, and multimedia content using modern learning technologies and creates new programs and processes to address evolving employee and organizational needs.
• In consultation with the Office of Human Resources Management, serves as the team’s lead LMS administrator, overseeing system use, course configuration, user access, reporting, and the secure maintenance of IT course catalogs and learning records. Packages, tests, and uploads SCORM/xAPI-compliant content; establishes enrollment and completion requirements; tracks participation; prepares reports; and coordinates with technical support staff and vendors to resolve system issues.
• Collects, analyzes, and presents learning-program data to evaluate course quality, participation, knowledge acquisition, satisfaction, behavioral outcomes, and overall effectiveness. Maintains comprehensive training records; develops dashboards, reports, and presentations for stakeholders; and uses evaluation findings to recommend improvements to instructional content, delivery methods, technology, and administrative processes.
• Facilitates instructor-led, virtual, blended, and technology-based learning programs to strengthen employees’ job-related knowledge and application of policies, systems, and procedures. Provides coaching, technical assistance, and instructional support to employees, managers, facilitators, and departmental training contacts while assisting County departments with curriculum development, program implementation, LMS administration, training evaluation, and vendor coordination.
• Coordinates with educational institutions, professional associations, training providers, technology vendors, consultants, and other external partners to deliver professional-development opportunities through various learning methods. Manages university partnerships and related agreements, evaluates and recommends external training resources, and researches industry best practices, emerging technologies, and instructional approaches to improve organizational learning effectiveness.
• Performs other related duties assigned in support of OIT executive leadership and strategic objectives.
• Develops, monitors, and oversees the Learning and Organizational Development budget, including projections, expenditures, vendor proposals, licenses, subscriptions, instructional materials, and technology costs, while identifying cost-effective methods aligned with approved priorities.
• Represents OIT in meetings with OHRM and external partners in a professional manner.
• Conducts all County business professionally, maintaining confidentiality and compliance with ethics, cybersecurity, and operational standards.

Qualifications

Minimum Qualifications

• Master's Degree from an accredited College or University in Business Administration, Public Administration, or a closely related field.
• Two (2) years of progressively responsible experience in governmental activities to be specified based on position assignment.

An equivalent combination of education, experience, and training which provide the required knowledge, skills, and abilities may be considered.

Preferred Qualifications

• Experience developing and deploying multiple learning methods and programs, workshops, and materials suitable for in-person, virtual, e-learning, and asynchronous training using e-Learning platform Articulate 360.
• Experience developing and implementing career development and professional support, including coaching, mentoring, job-shadowing, and online training.

EACH APPLICATION MUST INCLUDE INFORMATION THAT CLEARLY DEMONSTRATES THE ABOVE QUALIFICATIONS FOR THIS POSITION.

Additional Information

Salary Range Transparency

The salary range listed in this announcement reflects the anticipated offer range for this position. Offers made within this range are based on qualifications, experience, and internal equity.

Tentative Interview Dates

October 6-7, 2026. Please note that interview dates are subject to change and only selected candidates will receive confirmation and additional details.

Job Location

9201 Basil Ct, Upper Marlboro, MD 20774

Conditions of Employment

• Meet all training and performance standards and demonstrate proficiency as required by the agency.
• Wear and use agency protective apparel and equipment in the performance of their assigned duties.
• Successfully pass preemployment checks which may include reference checks, background investigations, and drug screenings, where applicable.
• Be willing and able to serve as an essential employee. Essential employees are expected to report during standard or non-standard hours as operations necessitate, or during emergencies. Essential employees are expected to report or remain at work when other County employees are granted Administrative Leave.

Eligibility to Work

Under the Immigration Reform and Control Act of 1986, an employer is required to hire only U.S. citizens and lawfully authorized alien workers. Applicants who are selected for employment will be required to provide and verify authorization to work in the United States without sponsorship.

This employer participates in E-Verify and will provide the federal government with your Form I-9 information to confirm that you are authorized to work in the U.S., only after an offer has been accepted and the Form I-9 is completed. For information on E-Verify, or if you believe the County has violated its E-Verify responsibilities, please contact the Department of Homeland Security (DHS) at 888-897-7781 or visit their website at dhs.gov/E-Verify.

Internal Applicants

If you are a current Prince George's County Government employee and seeking a promotion, in accordance with Section 16-200 of the Personnel Law, you have the right to appeal a rejection rating within five (5) working days of receiving a rejection notice. Union employees should refer to their respective collective bargaining agreement and/or union representative for their grievance procedure.

Equal Opportunity/Affirmative Action and Diversity Statement

Prince George's County Government is an Equal Opportunity/Affirmative Action Employer Committed to Diversity and Inclusion in the Workplace

General Plan Information

The Prince George’s County benefits plan year is from January 1 to December 31.

A spouse (to include a same sex spouse) can be added to the health benefit plans. A marriage certificate and social security number is required to add a spouse.

Children under the age of 26 are eligible for coverage under the health benefit plans. This includes stepchildren and children of the same-sex spouse. A birth certificate(s) and social security number(s) is required to add a child(ren). If you are only adding the stepchildren or child(ren) of a same-sex spouse, you will need to submit a marriage certificate. You will also need to submit the birth certificate of the child(ren) and your spouse must be listed as a parent.

The premiums for health benefits are deducted on a pre-tax basis with the exception of Long-Term Disability, Extra Life Insurance and Voluntary Benefits (Short-Term Disability, Whole Life Insurance, Critical Illness, Accident Insurance, Cancer Indemnity, Hospital Indemnity Protection, Accident Indemnity Plan, Supplemental Dental and Group Legal Services).

New employees must enroll in the County’s health benefit plans within thirty (30) days of the hire date.

The effective date of the health benefits coverage is the beginning of the month following a waiting period of forty-five (45) days from the date of hire.

Employee Benefits

• Medical/Prescription/Dental/Vision Insurance Coverage (part time employees are eligible for medical insurance if they work 15 + hours, per week)
• Group Term Life Insurance
• Long & Short-Term Disability
• Flexible Spending Accounts
  • Dependent Care Assistance Program
  • Health Care Flexible Spending Account
• Paid Leave (Annual, Personal, & Sick)
• 13 Paid Holidays
• Retirement Benefits
  • Defined Benefit Pension Plan
    • Employer Contribution Rate-11.71%
  • Supplemental Pension Plan
    • Employee Contribution Rate (Pre-Tax)-3.48%
  • 457(b)
  • 403(b)
• Employee Discounts
• Employee Assistance Program
• Voluntary Benefits
  • Critical Illness
  • Whole Life Insurance
  • Accident Insurance
  • Legal Services

For additional details, please visit: https://www.princegeorgescountymd.gov/departments-offices/human-resources-management/employees/benefits