Enterprise IT Solutions Delivery Specialist

Sidley Austin; Chicago (IL); Hybrid; USD 74,000 - 95,000; Full time

Benefits offered by this job

Bonus eligibility

Benefits package

Job summary

Sidley Austin LLP is seeking an IT Solutions Delivery Analyst to support planning, coordination, and implementation of enterprise IT solutions across Microsoft platforms, unified communications, mobility, infrastructure, and core business systems in a hybrid Chicago-area environment.

The role partners with IT Project Managers, Engineers, Portfolio Managers, and stakeholders to translate business needs into technical requirements, coordinate delivery, and drive user adoption while maintaining

Qualifications

• Bachelor’s degree in Information Technology or related field.
• Minimum of 2 years of experience implementing IT solutions in an enterprise setting.
• Hands-on experience in project delivery, systems support, infrastructure and application rollout.
• Familiarity with project management tools and methodologies (e.g., Smartsheet, Asana, Microsoft Project).
• Strong communication and collaboration skills, with an ability to work across technical and non-technical teams.
• Solid problem-solving and analytical thinking abilities.
• Experience in testing and facilitation of testing with end users.
• Experience preparing presentations and project related documentation.

Responsibilities

• Assist with the delivery of IT projects by performing business/technical analysis, gathering and documenting requirements and processes, supporting solution design, developing reports, maintaining documentation, and participating in implementation activities.
• Collaborate with cross-functional teams to ensure solutions meet business goals and align with IT standards.
• Create and maintain project documentation such as process diagrams, test scripts, issue logs, training guides, and reports.
• Participate in all aspects of testing, troubleshooting, and validation of new solutions before deployment.
• Help coordinate end-user training, communications, and post-launch support.
• Monitor project progress, risks, and issues, escalating concerns when appropriate.
• Support vendor interactions for product evaluations, execution, troubleshooting, and feedback.
• Prioritize user experience and quality in every phase of solution delivery.

Skills

Communication

Collaboration

Analytical thinking

Problem solving

Attention to detail

Organizational skills

Multitasking

Education

Bachelor’s degree in Information Technology or related field

Tools

Smartsheet

Asana

Microsoft Project

Job description

Sidley Austin LLP is seeking an IT Solutions Delivery Analyst to support planning, coordination, and implementation of enterprise IT solutions across Microsoft platforms, unified communications, mobility, infrastructure, and core business systems in a hybrid Chicago-area environment.

The role partners with IT Project Managers, Engineers, Portfolio Managers, and stakeholders to translate business needs into technical requirements, coordinate delivery, and drive user adoption while maintaining