Enterprise IT Integration & API Specialist

TOTE Group; Jacksonville (FL); On-site; USD 85,000 - 120,000; Full time

Job summary

TOTE Group, based in Jacksonville, FL, is seeking an IT SS Integration Specialist to manage and optimize integration services across the organization. The role focuses on reliability, performance, and incident resolution for data exchanges and interfaces within ITSS standards.

Responsibilities include developing translation maps, coordinating with vendors, and maintaining documentation. The position requires 5+ years in enterprise integration, ITIL knowledge, and strong communication skills.

Qualifications

• Five or more years supporting enterprise applications and integration.
• Experience with EDI, APIs, and data exchanges in enterprise environments.
• Knowledge of ITIL and IT service management principles.
• Ability to coordinate with vendors and internal teams to resolve issues.
• Strong communication and documentation skills.

Responsibilities

• Develop and maintain data translation maps and business rules for data exchange.
• Collaborate with architects to design and test integration services and PL/SQL components.
• Monitor, troubleshoot, and resolve integration incidents within SLAs.
• Coordinate with vendors and partners to support existing integrations and changes.
• Document procedures and root-cause analyses in the ITSS knowledge base.
• Support EDI transactions, APIs, and data exchanges across systems.

Skills

EDI

SQL

APIs

ITIL

Troubleshooting

Documentation

Vendor coordination

Education

Bachelor's degree in IT or related field

Tools

PL/SQL

Middleware

ETL tools

APIs testing

Job description

TOTE Group, based in Jacksonville, FL, is seeking an IT SS Integration Specialist to manage and optimize integration services across the organization. The role focuses on reliability, performance, and incident resolution for data exchanges and interfaces within ITSS standards.

Responsibilities include developing translation maps, coordinating with vendors, and maintaining documentation. The position requires 5+ years in enterprise integration, ITIL knowledge, and strong communication skills.