Enterprise IoT Tech Support Intern

Talanto; San Mateo, Northern (CA, KY); Hybrid; USD 41,000 - 45,000; Full time

Benefits offered by this job

Monthly housing stipend

Lunch catered onsite

Intern-exclusive events

Executive meetings with leaders

333 program: discounted meals

Bay Area exploration perks

Job summary

Talanto is seeking a Technical Support Engineering Intern for Summer 2027 in San Mateo, CA. You’ll work with cloud-managed IoT technology, helping enterprise clients troubleshoot and design systems from our HQ.

You will be part of a fast-paced team, tackling real-world challenges alongside full-time engineers. The role offers a strong learning path, hands-on duty, and exposure to cutting-edge hardware and software in a collaborative environment.

Qualifications

• Open to third or fourth-year students pursuing a Bachelor's in a related technical field.
• Coursework includes computer networking, Linux, and computer systems.
• Strong problem solving and attention to detail.

Responsibilities

• Hands-on troubleshooting of complex network, hardware, and software issues on the platform.
• Be the go-to expert for smart system design and integration advice for customers.
• Translate technical concepts clearly in calls, live chat, and emails.
• Own customer issues end-to-end from problem to resolution.
• Collaborate with Engineering and Product teams to test gear and find bugs.
• Create Knowledge Base content to help thousands of users.

Education

Bachelor's degree in a related technical field

Third or fourth-year student in a relevant field

Tools

Linux

Job description

Talanto is seeking a Technical Support Engineering Intern for Summer 2027 in San Mateo, CA. You’ll work with cloud-managed IoT technology, helping enterprise clients troubleshoot and design systems from our HQ.

You will be part of a fast-paced team, tackling real-world challenges alongside full-time engineers. The role offers a strong learning path, hands-on duty, and exposure to cutting-edge hardware and software in a collaborative environment.