Enterprise Internship, Quality and Clinical Transformation

600 Advocate Health, Inc.; Charlotte (NC); Remote; USD 24,000 - 34,000; Full time

Job summary

Advocate Health is offering a Quality & Climate Transformation Internship based in Charlotte, NC. The internship runs May 31, 2027 to August 6, 2027, with a 40-hour work week and remote eligibility.

Interns will gain hands-on experience in healthcare quality improvement, data analysis, process improvement, and change management, supported by cross-functional leaders. Responsibilities include supporting improvement projects, data collection and analysis, and development of educational materials.

Qualifications

• Current enrollment with junior or senior status at a regionally accredited college/university.
• In progress toward an undergraduate degree.
• GPA of at least 2.5.
• Good communication skills, both written and verbal.

Responsibilities

• Support quality improvement and clinical transformation projects focused on patient outcomes, safety, and operational performance.
• Assist with collecting, organizing, and analyzing quality data and developing reports/dashboards.
• Help with project planning, documentation, and status tracking.

Skills

Communication

Attention to detail

Teamwork

Multitasking

Excel

Integrity

Dependability

Maturity

Positive attitude

Education

Healthcare/Related degree program

Tools

Data visualization tools

Job description

Department: 14206 Enterprise Corporate - People & Culture Workforce Development Status: Benefits Eligible: Yes Hours Per Week: 40 Schedule Details/Additional Information: The internship will take place May 31, 2027-August 6, 2027. Interns will be scheduled to work up to 40 hours per week, Mon-Fri business hours. This is a remote, work from home position. Remote work is currently only approved for residents living in the following states: AL, AK, AR, AZ, DE, FL, GA, IA, ID, IL, IN, LA, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NM, NV, OH, OK, PA, SC, SD, TN, TX, UT, VA, WI, WV, WY. Pay Range: $21.00 - $21.00

Position Summary

The Quality & Climate Transformation Intern supports initiatives designed to improve clinical quality, patient outcomes, safety, operational effectiveness, and the overall care experience. Working with Quality and Clinical Transformation leaders and cross-functional partners, the intern will gain hands-on experience in healthcare quality improvement, data analysis, process improvement, and change management. This internship provides exposure to how a large healthcare organization identifies improvement opportunities, evaluates performance, and implements solutions that advance high-quality, safe, efficient, and patient-centered care at either the site-based level or the enterprise level.

Key Responsibilities

• Quality Improvement & Clinical Transformation:

  Support quality improvement and clinical transformation projects focused on improving patient outcomes, safety, care delivery, and operational performance. Assist with identifying opportunities for process improvement and standardization. Participate in project meetings, improvement workgroups, and cross-functional initiatives. Help document current-state processes, identify gaps, and support development of future-state workflows. Research healthcare quality improvement practices and emerging trends to support transformation efforts.

• Data & Performance Analysis:

  Assist with collecting, organizing, validating, and analyzing quality and performance data. Help monitor key performance indicators and identify trends or areas of opportunity. Develop reports, dashboards, presentations, and visual summaries to communicate findings. Support measurement of project outcomes and progress toward established goals. Translate data and findings into clear, actionable insights for project teams and leaders.

• Project & Change Management:

  Support project planning, documentation, timelines, deliverables, and status tracking. Assist with meeting preparation, notes, action items, and follow-up. Help develop educational materials, communications, and presentations to support implementation and adoption of improvement initiatives. Collaborate with clinical, operational, quality, analytics, and other teams to support project objectives.

• Research & Best Practices:

  Conduct literature reviews and research evidence-based practices, benchmarks, and industry trends. Summarize research findings to inform quality and transformation initiatives. Assist teams in identifying opportunities to apply evidence-based practices across care settings.

Licensure, Registration, and/or Certification Required

None Required.

Education Required

Currently pursuing a degree in healthcare administration, public health, health sciences, business, data analytics, industrial engineering, or a related field.

Experience Required

No experience required.

Knowledge, Skills & Abilities Required

• Current enrollment with junior or senior status at a regional accredited college or university.
• Interns are expected to be in the process of obtaining an undergraduate degree.
• Grade point average of at least 2.5.
• Good communication skills, both written and verbal.
• Strong attention to detail.
• Demonstrated ability in successfully completing tasks.
• Strong teamwork skills.
• Effective multitasking and prioritization skills.
• Strong computer skills, including proficiency with Excel.
• Must demonstrate integrity, maturity, dependability, a positive attitude and enthusiasm.

Physical Requirements and Working Conditions

Each department will develop mental/physical requirements from the job standards and guidelines. Operates all equipment necessary to perform the job. This job description indicates the general nature and level of work expected of the incumbent. It is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities required of the incumbent. Incumbent may be required to perform other related duties.

Our Commitment to You

Advocate Health offers a comprehensive suite of Total Rewards: benefits and well-being programs, competitive compensation, generous retirement offerings, programs that invest in your career development and so much more - so you can live fully at and away from work, including:

• Base compensation listed within the listed pay range based on factors such as qualifications, skills, relevant experience, and/or training.
• Premium pay such as shift, on call, and more based on a teammate's job.
• Incentive pay for select positions.
• Opportunity for annual increases based on performance.
• Benefits and more.
• Paid Time Off programs.
• Health and welfare benefits such as medical, dental, vision, life, and Short- and Long-Term Disability.
• Flexible Spending Accounts for eligible health care and dependent care expenses.
• Family benefits such as adoption assistance and paid parental leave.
• Defined contribution retirement plans with employer match and other financial wellness programs.
• Educational Assistance Program.

Note: Eligibility for programs listed above may depend on your FTE or status (e.g., full-time, part-time, per diem, temporary, etc.); please ask a Recruiter for more information during an interview.

About Advocate Health

Advocate Health is the third-largest nonprofit, integrated health system in the United States, created from the combination of Advocate Aurora Health and Atrium Health. Providing care under the names Advocate Health Care in Illinois; Atrium Health in the Carolinas, Georgia and Alabama; and Aurora Health Care in Wisconsin, Advocate Health is a national leader in clinical innovation, health outcomes, consumer experience and value-based care. Headquartered in Charlotte, North Carolina, Advocate Health services nearly 6 million patients and is engaged in hundreds of clinical trials and research studies, with Wake Forest University School of Medicine serving as the academic core of the enterprise. It is nationally recognized for its expertise in cardiology, neurosciences, oncology, pediatrics and rehabilitation, as well as organ transplants, burn treatments and specialized musculoskeletal programs. Advocate Health employs 155,000 teammates across 69 hospitals and over 1,000 care locations, and offers one of the nation’s largest graduate medical education programs with over 2,000 residents and fellows across more than 200 programs. Committed to providing equitable care for all, Advocate Health provides more than $6 billion in annual community benefits. This is Transformation One shared purpose brought us together. Now, as one of the 10 largest not-for-profit, integrated health systems in the United States, our combined strength and stability drives us forward. Starting with You Caring for nearly 3 million people has inspired a transformation. One in which the patient’s experience guides our vision and empowers us to offer new possibilities in our communities.

Reshaping Access What is access? Its offering more sites of care than any other health system in the Midwest. But there's a new frontier. Access is exploring the latest technologies to deliver care to patients exactly where they are and exactly when they need it.

Inspiring Professionals With our dynamically inclusive workforce and strong connections to the places where we live and work, we'll touch more lives and contribute to stronger and more vibrant communities.

Transforming Care We're redefining the standard for care with world-class doctors and caregivers, innovative solutions, outstanding outcomes, and leading-edge research and clinical trials. Combined, Advocate and Aurora are recognized for clinical excellence in:

• Cardiovascular Care
• Neurosciences
• Gynecology
• Oncology
• Pediatrics
• Primary Care
• Neurology
• Geriatrics
• Trauma Care