Enterprise Install Coordinator

Everon; San Antonio (TX); On-site; USD 48,000 - 60,000; Full time

Job summary

Everon seeks an Administrative Scheduling Coordinator in Texas to organize service appointments, dispatch technicians, and manage contract paperwork. You will coordinate materials, maintain schedules, and ensure accurate records.

Proficiency in Microsoft Office and ERP systems is required, with a GED or high school diploma. This role interfaces with Sales, Project Managers and technicians to ensure timely communication and efficient operations.

Qualifications

• High School Diploma or GED required.
• Minimum 3 years of administrative experience in a sales or service environment.
• Proficient in Microsoft Office (Word, Excel, PowerPoint).

Responsibilities

• Schedule appointments and dispatch technicians for service and installations to maximize productivity.
• Create work orders, provide status updates to customers and follow up with technicians.
• Ensure work orders are completed and contracts/ QC paperwork are closed.
• Coordinate material/equipment orders and inventory, and maintain appointment schedules.
• Act as liaison between Sales, Project Managers and technicians, and support paperwork flow.

Skills

Microsoft Office

ERP systems

Administrative duties

Education

High School Diploma or GED

Tools

ERP software

Job description

Company Overview

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Company Overview

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

This position is responsible for scheduling install/service appointments and inspections, resolving customer issues, dispatching, billing review, and contract paperwork. May support warehouse and/or other office functions.

Essential Duties And Responsibilities

• Schedule appointments, dispatch technicians for service and installations as needed to maximize tech productivity.
• Responsible for creating work orders, providing status to customer and following up with technicians.
• Confirm work order is completed and/or closed by reviewing all notes and following up on pending items.
• Complete contract paperwork and QC paperwork.
• Schedule sub-contractor work.
• Work with technicians to ensure all paper work is completed properly within the designated time.
• Maintain appointment schedules.
• Order material and equipment.
• Receive material/equipment and issue material and equipment to technicians.Complete daily reports.
• Assist in coordinating activities such as scheduling, customer notification and equipment procurement.
• Conduct physical inventory.
• Act as a liaison between Sales, Project Managers and technicians.
• Other duties as assigned.
  

Qualifications - External

Minimum Qualifications:

• High School Diploma or General Education Degree (GED)
• Minimum 3 years of experience performing administrative duties required within a sales or service industry and working knowledge of ERP systems preferred
• Proficient in Microsoft Office (Word, Excel & PowerPoint)
  

Experience/Requirements

• Must possess good decision making skills, be very organized and detail oriented.
• Must have excellent oral and written communication.
• Ability to use discretion. Problem Solving and ability to elevate matters when needed.
• Data analysis and interpretation skills.
• Speed and accuracy with attention to detail.
• Dispatching and scheduling.
  

Physical Demands

• While performing the duties of this job, the employee is regularly required to sit and twist; use hands and arms to reach, handle, push, pull or feel; speak and hear. The employee is frequently required to stand and walk.
• The employee must regularly lift and or move up to 10 pounds and occasionally lift and or move up to 25 pounds.
• Specific vision abilities required by this job include close vision, distance vision, color vision and ability to adjust focus.
• Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions
  

Work Environment

• Normal office environment.
• The noise level in the work environment is usually moderate.