Enterprise Service Tech. II

Everon; West Palm Beach (FL); On-site; USD 45,000 - 60,000; Full time

Job summary

Everon in West Palm Beach, Florida is looking for a technician to service, troubleshoot, and repair low voltage systems including commercial intrusion and fire alarm systems. The ideal candidate will have at least three years of hands-on experience and a strong understanding of local/national codes.

Responsibilities include providing quality customer support, maintaining service records, and ensuring compliance with safety regulations. A flexible schedule and the ability to meet on-call requirements are also essential.

Qualifications

• Minimum of three years of experience in low voltage systems.
• Mastery knowledge of commercial intrusion systems, fire systems, and CCTV.
• Valid driver's license and ability to clear a drug screening.

Responsibilities

• Service, troubleshoot and repair low voltage panels and devices.
• Provide customer instruction on system operation.
• Maintain inventory of equipment and tools.

Skills

Troubleshooting low voltage systems

Customer support

Installation of wiring

Knowledge of OSHA and HAZCOM Regulations

Ability to read schematics

Education

High School Diploma/Vocational Training

Tools

Tools for installation of low voltage systems

Job description

Company Overview

At Everon, we truly believe that our people are the difference – for our organization, the customers we serve and the communities we protect. When you’re a part of Everon, you’ll have the opportunity to be a part of that difference every day. With more than 100 locations, a deep national presence, and comprehensive portfolio of solutions and services, our employees are always poised for career advancement and growth. For more information, visit www.everonsolutions.com or follow us on LinkedIn.

Position Summary

The primary function of this position is to service, troubleshoot and repair low voltage panels, wiring and devices. Typically works on more complex issues. May perform some programming.

Duties And Responsibilities

• Services, troubleshoots and repairs low voltage panels, wiring and devices.
• Provides reliable, high quality customer support.
• Provides customer instruction on system operation and functionality.
• Performs system testing and signal verification.
• Maintains the necessary truck stock/inventory (equipment and tools).
• Organizes and utilizes technical resources, information, material, and support to ensure efficient execution of assigned tasks.
• Ensures the progress and completion of assigned tasks.
• Provides documentation of service and hours worked.
• Completes and submits all required task-related activities, productivity, and other documentation in a timely manner.
• Must have a strong work ethic.
• Must be detail-oriented.
• Must complete other projects, as assigned.

Qualifications - External

Minimum Qualifications (Education, Skills & Experience)

• Minimum of High School Diploma/Vocational Training.
• Must have three (3) or more years of experience.
• Must have a mastery knowledge of trouble shooting commercial intrusion systems, fire systems, CCTV, intercom access control systems.
• Must have a working knowledge to full understanding of local/national codes.
• Must be able to read plans, use a variety of tools and install panels, boxes and wiring accordingly.
• Requires knowledge of OSHA, HAZCOM Regulations and comprehension of national electronic code, state and local construction codes.
• Must have a valid driver’s license and be able to clear a drug screening.
• Ability to read and interpret blueprint, schematics, diagrams, policies, procedures, etc. as presented in English.

Certification/Licensing

• Must retain NICET Level I Certification (for fire alarm systems only).
• Must obtain NICET Level II within one (1) year (for fire alarm systems only).
• Must obtain and retain any specific product certifications and/or licenses that are required by national, state and local codes.
• Requires 50 % to 75 % proficiency in Everon Commercial’s Enterprise product offerings.

Work Environment

• Exposure to outside weather conditions, risk of electrical shock, and harsh work environments.
• The work environment characteristics described here are representative of those an employee encounters while performing the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

Physical Requirements

• While performing the duties of this job, the employee is regularly required to:
• Stand; walk; sit; twist; use hands to handle; reach with hands and arms; push; pull; climb or balance; stoop, kneel, crouch, or crawl; talk and hear.
• Use vision abilities including: close, distance, peripheral, depth, and color.
• Work in unusual and sometimes difficult positions/circumstances such as with ladders, scaffolding, high lift equipment, wires, ducts, crawl spaces, attics, above ceilings, etc.
• Lift, move, and hold up to approximately 50 lbs.
• Must be able to work a full-time, flexible schedule with “on call availability” and must be able to travel on short notice.
• Must be able to drive a motor vehicle (day and evenings) for extended time periods.