Enterprise Infrastructure Mgr (Enterprise Capacity & Performance Engineering)

PNC; Pittsburgh (Allegheny County); On-site; USD 100,100 - 204,490; Full time

Benefits offered by this job

Medical and dental coverage

401(k) with company match

Educational assistance

Paid time off

Job summary

PNC is hiring an Enterprise Engineer Senior in Pittsburgh. The ideal candidate will lead capacity management for the Technology organization across multiple locations. Key responsibilities include managing performance engineering, providing technical leadership, and driving cost optimization strategies.

Qualified applicants will possess extensive experience in infrastructure, strong expertise in both Windows and Linux operating systems, and a Bachelor's degree. This role offers a competitive salary ranging from $100,100 to $204,490.

Qualifications

• 3+ years of management experience in infrastructure, capacity management, or performance engineering.
• Deep expertise in Windows and Linux operating systems.
• Proficiency in JVM performance analysis and tuning.

Responsibilities

• Drive capacity planning and performance engineering across multiple stacks.
• Identify capacity risks and performance bottlenecks.
• Communicate risks and recommendations to executive leadership.

Skills

Capacity management

Performance engineering

Hands-on technical leadership

Cloud platforms (AWS, Azure, GCP)

Database platforms (Oracle, SQL Server, MongoDB)

Infrastructure optimization

Education

Bachelor's degree

Tools

JVM performance analysis

Observability platforms (vROPs, Turbonomic, Dynatrace, Prometheus)

Job description

Position Overview

We are seeking an Enterprise Engineer Senior to lead capacity management for our Technology organization across multiple locations (Pittsburgh, Cleveland, Dallas, Denver, Birmingham, Phoenix). The manager will establish and execute enterprise-wide capacity, performance, and optimization strategy across infrastructure, databases, and application platforms. The role requires hands‑on technical leadership across Windows, Linux, database platforms, and JVM‑based applications, with strategic oversight for scalability and cost efficiency. PNC will not provide sponsorship for employment visas or participate in STEM OPT for this position.

Key Responsibilities

• Drive end-to-end capacity planning and performance engineering across infrastructure and application layers.
• Provide hands-on technical leadership and escalation support across OS, database, and application stacks.
• Identify capacity risks, performance bottlenecks, and system saturation trends, ensuring proactive mitigation.
• Drive cost optimization (FinOps) through right-sizing and efficient workload placement.
• Lead root cause analysis and prevention strategies for recurring incidents.
• Partner with Architecture, SRE, DevOps, and Application teams to influence design and scalability decisions.
• Build and lead a high-performing team, ensuring technical depth and execution excellence.
• Communicate risks, insights, and recommendations to executive leadership.

Deep Technical Scope (Hands-On Expectations)

• Act as a cross-stack technical authority, analyzing and correlating performance issues across Operating Systems (Windows, Linux, Unix), database platforms, and JVM-based applications.
• Perform deep-dive performance triage across infrastructure -> OS -> JVM -> database -> application layers.
• Identify issues such as resource contention, inefficient queries, and JVM misconfiguration.
• Serve as a central escalation authority, determining root cause domain and routing to appropriate teams.
• Provide clear, actionable technical direction for remediation without requiring direct execution.

Qualifications

• 3+ years of management experience in infrastructure, capacity management, performance engineering, or SRE.
• Hands-on technical leadership across multiple stacks.
• Deep expertise in Windows and Linux operating systems.
• Experience with database platforms (Oracle, SQL Server, MongoDB).
• Proficiency in JVM performance analysis and tuning.
• Experience with distributed and large-scale systems.
• Strong experience with cloud platforms (AWS, Azure, GCP), containers, virtualization.
• Familiarity with observability platforms (vROPs, Turbonomic, Dynatrace, Prometheus).
• Knowledge of ITIL, SRE, and DevOps frameworks.
• Strong stakeholder management and executive communication skills.

Preferred Skills

• Information Security
• IT Architecture
• Network Administration
• Network Support
• Software Testing
• System Administration

Competencies

• Hardware Infrastructure
• Information Security Technologies
• IT Architecture
• IT Environment
• IT Industry: Trends & Directions
• IT Service Management (ITSM)
• IT Standards, Procedures & Policies
• IT Systems Management
• System and Technology Integration

Work Experience

Roles at this level typically require a university or college degree. Higher level education (Master's, PhD, or certifications) is desirable. Industry experience is typically 8+ years, with at least 5 years of prior management experience. In lieu of a degree, a comparable combination of education, job-specific certification(s), and experience (including military service) may be considered.

Education

Bachelor's degree

Certifications

No Required Certification(s)

Licenses

No Required License(s)

Pay Transparency

Base Salary: $100,100.00 – $204,490.00. Salaries may vary based on geographic location, market data, and individual skills, experience, and education. This role is incentive eligible with payment based on company, business, and/or individual performance.

Benefits

• Medical, prescription drug coverage (with Health Savings Account feature), dental and vision options.
• Employee and spouse/child life insurance.
• Short and long-term disability protection.
• 401(k) with PNC match, pension and stock purchase plans.
• Dependent care reimbursement account; back-up child/elder care; adoption, surrogacy, and doula reimbursement.
• Educational assistance (select programs fully paid).
• Robust wellness program with financial incentives.
• Paid time off: maternity and/or parental leave; up to 11 paid holidays each year; 9 occasional absence days each year; 15 to 25 vacation days each year (depending on career level); and years of service.

Disability Accommodations Statement

To participate in the application process, please contact [e-mail] with "accommodation request" in the subject line and include your name, the job ID, and preferred method of contact. For phone assistance, call 877-968-7762 and say "Workday." All information will be kept confidential and used only as needed to provide reasonable accommodations.

Equal Employment Opportunity (EEO)

PNC provides equal employment opportunity to qualified persons regardless of race, color, sex, religion, national origin, age, sexual orientation, gender identity, disability, veteran status, or other categories protected by law. This position is subject to the requirements of Section 19 of the FDIA and, for any registered role, the Secure and Fair Enforcement for Mortgage Licensing Act of 2008 (SAFE Act) and/or FINRA, which prohibit the hiring of individuals with certain criminal history.

California Residents

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