Enterprise Infrastructure Engineer I - Information Technology

Pima County; Tucson (AZ); On-site; USD 75,816 - 106,163; Full time

Job summary

A local government agency in Tucson, AZ, is seeking an Enterprise Infrastructure Engineer I to focus on Endpoint Configuration. This role requires a Bachelor's degree and at least two years of experience in client computing or communications infrastructure. The successful candidate will work closely with project teams and will possess skills in Windows OS imaging and software configuration. The position offers a salary range between $75,816 to $106,163 annually with benefits and on-site work expected.

Qualifications

• Bachelor's degree from an accredited college or university required.
• At least two years of experience in client computing infrastructure.
• Experience with Windows OS updates and application implementations.

Responsibilities

• Serve as an Enterprise Infrastructure Engineer I focusing on Endpoint Configuration.
• Analyze and coordinate resolution of enterprise computing components.
• Participate in design and implementation of infrastructure maintenance.

Skills

Client PC configuration

Interpersonal skills

Windows OS imaging

Software configuration

Scripting (e.g., PowerShell)

Education

Bachelor’s degree in relevant field

Tools

MEMC/SCCM

LANDesk

Active Directory

Job description

Job Title: Enterprise Infrastructure Engineer I

Department: Information Technology

Location: Tucson, AZ (On‑site)

Job Type: Classified

Job Classification: 6044

Salary Grade: 16

Pay Range: $75,816 to $106,163 annually

Hiring Range: $75,816 to $90,979 annually

Job Description Summary: The Pima County Information Technology Department seeks a self‑motivated, disciplined and perceptive individual to serve as an Enterprise Infrastructure Engineer I focused on Endpoint Configuration. Experience in client PC configuration and support, including operating system and application implementation, monitoring, and maintenance on Microsoft Windows PCs, is required. The role involves close cooperation with other project teams, so strong interpersonal skills are important.

Essential Functions

• Demonstrates in‑depth understanding of relevant IT infrastructure specialization.
• Organizes workload proactively and manages a wide range of requests.
• Provides leadership at a technical or team level in alignment with ITD and County objectives.
• Analyzes, evaluates, and coordinates resolution and implementation of specific computing components within the enterprise environment.
• Participates in designing, planning, and implementing configuration and ongoing maintenance of infrastructure at an enterprise level.
• Utilizes and interprets system metrics to prevent system issues and provide guidance for system resource realignment.
• Participates in design of critical infrastructure and IT support components to enhance service delivery, security, and support to the customer base.
• Delivers documentation, metrics, and other artifacts to support strategic decision‑making processes.
• Works with teams to research and test technical solutions to resolve enterprise technical issues and requirements.
• Participates in organizational architecture design and review processes of enterprise computing environment.
• Operates within organizational service level agreements (SLAs).
• Demonstrates knowledge of the technical and functional relationships between multiple IT platforms and systems.
• Consistently delivers assignments and tasks as assigned.
• Coordinates and communicates with internal and external customers/vendors with varying technical backgrounds.

Minimum Qualifications

• Bachelor’s degree from an accredited college, university or technical trade school and at least two years of experience in the maintenance and administration of client computing or communications hardware and software infrastructure.
• Relevant experience and/or education may be substituted.
• Or two years with Pima County in an Information Technology Support Engineer position.

Preferred Qualifications

• Minimum two (2) years experience in or academic study of Windows OS imaging, upgrades, and OS updates utilizing MEMC/SCCM, LANDesk, Altiris, or similar.
• Minimum two (2) years experience or academic study of software configuration, change management activities, design, and execution of complex computer and application deployments in Windows environments.
• Minimum two (2) years experience or academic study of MDM solutions like Intune, Airwatch, ABM, Knox, etc.
• Minimum two (2) years experience or academic study of Windows Server administration and implementation including Active Directory, Group Policy, and security permissions.
• Minimum two (2) years experience or academic study of scripting (e.g., PowerShell, VBS, etc.) to support Windows solutions.

Selection Procedure

Pima County Human Resources will admit only candidates who meet the minimum qualifications. Applications will be assessed based on education and experience. Candidates meeting the minimum qualifications may be further evaluated against preferred qualifications. The hiring authority will interview and select the successful candidate from a referral list provided by Human Resources. Additional assessments or testing may be required.

Supplemental Information

• Valid driver license required at time of application and appointment.
• 49‑month DOT Motor Vehicle Record review required.
• Pre‑employment background checks required.
• May require participation in off‑hour system maintenance activities, on‑call rotations, field work, or travel to County locations.

EEO Information

Pima County Government is an Equal Employment Opportunity employer. We are committed to an inclusive and diverse workforce and will not discriminate in employment opportunities or practices on the basis of race, color, religion, national origin, age, disability, gender, sexual orientation, kinship, political interest, or any other characteristic protected by law.