Enterprise Identity Specialist - AITS

University of Illinois System; Urbana (IL); Hybrid; USD 75,000 - 90,000; Full time

Job summary

University of Illinois System is seeking an Enterprise Identity Specialist to join the EIM team. Hybrid/Remote work is available.

The role focuses on complex identity management across enterprise systems, including matching, reconciliation, data quality, provisioning, and lifecycle management for students, faculty, staff, and affiliates. Responsibilities cover IAM system design, upgrades, and cross-functional project coordination with ERP modules like Finance, HR, and Student Administration.

Qualifications

• > IAM and data assurance principles and best practices.
• > Experience selecting, designing, implementing, and supporting IAM systems and ERP applications.
• > Manage identity lifecycles across students, faculty, staff, and affiliates.
• > Analyze data in IAM systems to propose edits and improvements.
• > Coordinate responses to identity and data security events and privacy issues.
• > Work with Banner, iCard, SailPoint, midPoint, and related systems to analyze data and edit records.
• > Collaborate across units to advance IAM policies and cross-functional tooling.
• > Manage ERP/IAM upgrade tasks and coordinate with vendors.
• > Lead cross-functional IAM initiatives including testing and configuration.
• > Provide after-hours and weekend support for production and upgrades.
• > Perform other related responsibilities for the Enterprise Identity Specialist.

Responsibilities

• > Develop IAM subject matter expertise and address complex identity management issues.
• > Provide functional and technical guidance for IAM/ERP system design and support.
• > Manage identity lifecycles across students, faculty, staff, and affiliates.
• > Perform complex identity matching, reconciliation, and data quality activities.
• > Review security events and coordinate risk assessment and resolution.
• > Analyze data in IAM systems and recommend edits.
• > Collaborate with campuses to resolve IAM issues and policy improvements.
• > Oversee upgrade tasks and vendor communications for ERP/IAM systems.
• > Coordinate cross-functional IAM initiatives across systems and units.
• > Provide after-hours support for production emergencies and upgrades.
• > Handle additional related responsibilities as assigned.

Skills

IAM concepts

ERP familiarity

Data quality

Project leadership

Relational databases

Independent work

Task prioritization

Communication skills

Customer relations

Education

High school diploma or equivalent

Two years IT-related coursework/experience

Bachelor's degree in technical or business field (preferred)

Tools

SailPoint

midPoint

Banner

iCard

Azure API Management

Entra

Logic Apps

Denodo

Job description

Enterprise Identity Specialist - AITS

AITS Admin

• Hybrid/Remote

Sponsorship for work authorization is not available for this position. Posting Category:

As part of the Enterprise Identity Management (EIM) team, the Enterprise Identity Specialist provides expertise in complex enterprise identity management activities. These include identity matching and reconciliation, resolution of identity tangles and duplicate records, identity data quality, provisioning and account management issues, and other cross-functional identity matters. They will perform project coordination and analytical roles for IAM and cross-functional projects related to Finance, General, HR/Payroll and Student areas. The Enterprise Identity Specialist understands and supports various enterprise systems, including regular maintenance and upgrades and management of associated data.

Responsibilities

• Develop subject matter expertise on Identity and Access Management (IAM) practices, operations, and complex identity management issues. (10%)
• Provide functional and technical expertise in the selection, design, implementation, and support of new IAM systems and other Enterprise Resource Planning (ERP) applications by applying in depth knowledge of institutional business processes and IAM best practices. (15%)
• Manage identity lifecycle processes for students, faculty, staff, and affiliates (onboarding, role changes, graduation, separation) across enterprise systems (15%)
• Perform complex identity matching, reconciliation, and identity data quality activities across enterprise system. These activities include the investigation and resolution of duplicate, conflicting, incomplete or incorrectly associated identity records and identity tangles. Develop and apply methods to improve identity data quality and matching accuracy. (20%)
• Review and coordinate response to identity and data related security and privacy events, including potential data breaches, SSN exposure, fraudulent applications, suspicious account activity, and other situations requiring risk assessment, escalation, and resolution. (5%)
• Utilize affiliated systems including Banner, iCard, SailPoint, midPoint, and other identity systems to be able to analyze data and to recommend appropriate edits in these systems. (5%)
• Work collaboratively with colleagues across the University of Illinois, on IAM issues including resolution of specific identity cases, establishment of cross-functional policies and procedures, and recommendations for enhancements of cross-functional tools and systems. (5%)
• Manage upgrade tasks related to ERP and IAM systems, including modifications and bolt-on applications. Interact with vendors regarding software upgrades, patches, etc. (5%)
• Coordinate cross-functional identity management initiatives, including communication, analysis, requirements, testing, configuration, and implementation activities across participating enterprise systems and organizational units. (10%)
• Provide on-call after hours and weekend support for production emergencies. Provide after hours and weekend support for testing, configuration, and production maintenance for scheduled upgrades and outages. (5%)
• Perform other related responsibilities as assigned appropriately for an Enterprise Identity Specialist. (5%)

Qualifications

• High school diploma or equivalent.
• Any one or any combination totaling two (2) years (24 months) from the following categories:
• College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months), Associate's Degree (60 semester hours) equals eighteen months (18 months), 90 semester hours equals two (2) years (24 months), Bachelor's Degree (120 semester hours) equals three (3) years (36 months)
• Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field.
• Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position may be required.

Preferred

• Three years IT-related work experience, including experience at the University of Illinois.
• Bachelor's degree in a technical or business-related field.
• Professional experience in a large, complex higher education, government, healthcare, or other highly regulated enterprise environment.
• Experience with SailPoint Identity Governance and Administration (IGA) or comparable enterprise IGA platforms.
• Experience with enterprise identity platforms and directories, including technologies supporting identity lifecycle management, authentication, authorization, provisioning, and directory services.
• Knowledge of one or more of the following Ellucian Banner modules: Finance, Financial Aid, Human Resources, Student Administration.
• Experience with Azure API Management, Entra, and Logic Apps.
• Experience with data virtualization (Denodo).

Knowledge Skills And Abilities

• Knowledge of an ERP (Enterprise Resource Planning) system including Finance, Financial Aid, Human Resources, or Student Administration.
• Requisite functional and technical skills to make recommendations on strategy and approach for continued high functionality of enterprise applications in support of the University's vision and strategic plan.
• Demonstrated understanding of IAM and data assurance principles and best practices.
• Demonstrated ability to lead projects.
• Knowledge with relational database systems.
• Demonstrated ability to work independently, as well as part of a team of professionals in the timely completion of tasks.
• Demonstrated ability to manage and prioritize multiple tasks and to work with shifting priorities and schedules.
• Excellent interpersonal communication and presentation skills, both verbal and written.
• Strong customer relationship skills

APPOINTMENT INFORMATION

This is a 100% Civil Service Information Technology Tech Associate position. The expected start date is as soon as possible. Sponsorship for work authorization is not available for this position.

The budgeted salary range for the position is $75,000 - $90,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity.

System Office jobs such as this one are not eligible for the Referral Program

Sponsorship for Work authorization is not available for this position.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

APPLICATION PROCEDURE & DEADLINE INFORMATION

System Human Resource Services

[phone]

[e-mail]

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Requests may be submitted through the reasonable accommodations portal, or by contacting the System Human Resource Services at 217-333-2600, or by emailing [e-mail] .