Enterprise Identity Specialist - AITS

University of Illinois Urbana-Champaign; Urbana (IL); On-site; USD 75,000 - 90,000; Full time

Job summary

University of Illinois Urbana-Champaign is seeking an Enterprise Identity Specialist within the Enterprise Identity Management (EIM) team. You will manage complex identity lifecycle processes, implement IAM and ERP enhancements, and coordinate cross-functional projects across Finance, HR/Payroll, and Student areas.

Responsibilities include identity matching, data quality improvements, and responding to security events.

Qualifications

• Bachelor's degree in a technical or business-related field preferred.
• 3+ years IT-related work experience in complex enterprise environments.
• Experience with SailPoint or similar Identity Governance & Administration (IGA).
• Knowledge of IAM lifecycle, data assurance, and enterprise data quality practices.
• Experience with Azure, Entra, and Logic Apps.

Responsibilities

• Develop IAM domain expertise and resolve complex identity management issues.
• Evaluate and support IAM systems and ERP applications with business processes knowledge.
• Manage identity lifecycle for students, faculty, staff, and affiliates across enterprise systems.
• Perform identity matching, data quality checks, and resolve duplicate or conflicting records.
• Review security/privacy events related to identity data and coordinate response.
• Utilize systems like Banner, iCard, SailPoint, midPoint for data analysis and edits.
• Collaborate with campus units to address IAM issues and improve tools.
• Lead upgrade tasks for ERP and IAM systems; coordinate with vendors.
• Coordinate cross-functional identity initiatives across enterprise systems and units.
• Provide after-hours and weekend support for production emergencies and upgrades.

Skills

IAM knowledge

Project leadership

Data quality

ERP familiarity

Relational databases

Independent work

multitasking

Communication

Customer relations

Education

Bachelor's degree in technical field

High school diploma or equivalent

Tools

SailPoint

midPoint

Banner

iCard

Azure API Management

Entra

Logic Apps

Denodo

Job description

Admin Info Technology Services

Sponsorship for Work Authorization is not available for this position.

Job Summary

As part of the Enterprise Identity Management (EIM) team, the Enterprise Identity Specialist provides expertise in complex enterprise identity management activities. These include identity matching and reconciliation, resolution of identity tangles and duplicate records, identity data quality, provisioning and account management issues, and other cross-functional identity matters. They will perform project coordination and analytical roles for IAM and cross-functional projects related to Finance, General, HR/Payroll and Student areas. The Enterprise Identity Specialist understands and supports various enterprise systems, including regular maintenance and upgrades and management of associated data.

Duties & Responsibilities

• 1. Develop subject matter expertise on Identity and Access Management (IAM) practices, operations, and complex identity management issues
• 2. Provide functional and technical expertise in the selection, design, implementation, and support of new IAM systems and other Enterprise Resource Planning (ERP) applications by applying in depth knowledge of institutional business processes and IAM best practices.
• 3. Manage identity lifecycle processes for students, faculty, staff, and affiliates (onboarding, role changes, graduation, separation) across enterprise systems
• 4. Perform complex identity matching, reconciliation, and identity data quality activities across enterprise system. These activities include the investigation and resolution of duplicate, conflicting, incomplete or incorrectly associated identity records and identity tangles. Develop and apply methods to improve identity data quality and matching accuracy.
• 5. Review and coordinate response to identity and data related security and privacy events, including potential data breaches, SSN exposure, fraudulent applications, suspicious account activity, and other situations requiring risk assessment, escalation, and resolution
• 6. Utilize affiliated systems including Banner, iCard, SailPoint, midPoint, and other identity systems to be able to analyze data and to recommend appropriate edits in these systems.
• 7. Work collaboratively with colleagues across the University of Illinois, on IAM issues including resolution of specific identity cases, establishment of cross-functional policies and procedures, and recommendations for enhancements of cross-functional tools and systems.
• 8. Manage upgrade tasks related to ERP and IAM systems, including modifications and bolt-on applications. Interact with vendors regarding software upgrades, patches, etc.
• 9. Coordinate cross-functional identity management initiatives, including communication, analysis, requirements, testing, configuration, and implementation activities across participating enterprise systems and organizational units
• 10. Provide on-call after hours and weekend support for production emergencies. Provide after hours and weekend support for testing, configuration, and production maintenance for scheduled upgrades and outages
• 11. Perform other related responsibilities as assigned appropriately for an Enterprise Identity Specialist

Minimum Qualifications

• High school diploma or equivalent. 2. Any one or any combination totaling two (2) years (24 months) from the following categories: a. College coursework which includes Information Technology (IT), IT Management, Programming, IT systems, or a closely related discipline, as measured by the following conversion table or its proportional equivalent: 30 semester hours equals one (1) year (12 months), Associate's Degree (60 semester hours) equals eighteen months (18 months), 90 semester hours equals two (2) years (24 months), Bachelor's Degree (120 semester hours) equals three (3) years (36 months) b. Work experience in IT-related functions, such as hardware/software support, programming, network design, network engineering, IT systems integration, or closely related field. 3. Based on position requirements, additional education, training, and/or work experience in the area of specialization inherent to the position may be required.

Preferred Qualifications

• Three years IT-related work experience, including experience at the University of Illinois.
• Bachelor's degree in a technical or business-related field.
• Professional experience in a large, complex higher education, government, healthcare, or other highly regulated enterprise environment.
• Experience with SailPoint Identity Governance and Administration (IGA) or comparable enterprise IGA platforms.
• Experience with enterprise identity platforms and directories, including technologies supporting identity lifecycle management, authentication, authorization, provisioning, and directory services.
• Knowledge of one or more of the following Ellucian Banner modules: Finance, Financial Aid, Human Resources, Student Administration.
• Experience with Azure API Management, Entra, and Logic Apps.
• Experience with data virtualization (Denodo).

Knowledge, Skills And Abilities

• 1. Knowledge of an ERP (Enterprise Resource Planning) system including Finance, Financial Aid, Human Resources, or Student Administration.
• 2. Requisite functional and technical skills to make recommendations on strategy and approach for continued high functionality of enterprise applications in support of the University's vision and strategic plan.
• 3. Demonstrated understanding of IAM and data assurance principles and best practices.
• 4. Demonstrated ability to lead projects.
• 5. Knowledge with relational database systems.
• 6. Demonstrated ability to work independently, as well as part of a team of professionals in the timely completion of tasks.
• 7. Demonstrated ability to manage and prioritize multiple tasks and to work with shifting priorities and schedules.
• 8. Excellent interpersonal communication and presentation skills, both verbal and written.
• 9. Strong customer relationship skills

Appointment Information

This is a 100% full-time Civil Service 5031 - Information Technology Technical Associate position, appointed on a 12-month basis. The expected start date is as soon as possible. The budgeted salary range for the position is $75,000 - $90,000. Salary is competitive and commensurate with qualifications and experience, while also considering internal equity. System Office jobs such as this one are not eligible for the Referral Program. For more information on Civil Service classifications, please visit the SUCSS web site at https://www.sucss.illinois.gov/pages/classspec/default.aspx . This position is not eligible for any type of sponsorship for work authorization.

Application Procedures & Deadline Information

Applications must be received by 6:00 pm (Central Time) on November 8th, 2026. If required by the position, transcripts or other documentation of credentials are to be provided no later than the first day of employment. For further information about this specific position, please contact Jordan Anderson at [e-mail]. For questions regarding the application process, please contact 217-333-2137.

At the University of Illinois Urbana-Champaign - the state's flagship public university and one of the world's leading research institutions - every staff member helps shape what's next. Founded in 1867, Illinois is home to a vibrant community of 59,000 students from all 50 states and 129 countries, supported by 15 colleges and instructional units, more than 20 research institutes, and one of the most comprehensive student service ecosystems in the nation. Whether you're empowering first-generation students, fueling breakthrough innovation, or strengthening communities across Illinois and beyond, your work here has a far-reaching and deeply meaningful impact. The university offers a highly competitive benefits package designed to support your well-being, growth, and financial security. Join a top 10 public university that has launched over 330 startups and continues to redefine excellence - where the Illinois Value Proposition ensures that your contributions are recognized, your potential is nurtured, and your career can thrive.

Champaign-Urbana

Artificial Intelligence (AI) tools may be used in some portions of the candidate review process for this position; however, all employment decisions will be made by a person.

This position is intended to be eligible for benefits. This includes Health, Dental, Vision, Life Insurance, a Retirement Plan, Paid time Off, and Tuition waivers for employees and dependents.

The University of Illinois System is an equal opportunity employer, including but not limited to disability and/or veteran status, and complies with all applicable state and federal employment mandates. Please visit Required Employment Notices and Posters to view our non-discrimination statement and find additional information about required background checks, sexual harassment/misconduct disclosures, and employment eligibility review through E-Verify.

Applicants with disabilities are encouraged to apply and may request a reasonable accommodation under the Americans with Disabilities Act (2008) to complete the application and/or interview process. Accommodations may also be requested on the basis of pregnancy, childbirth, and related conditions, or religion. Requests may be submitted through the reasonable accommodation portal , or by contacting the Office for Access & Equity at 217-333-0885, option #1, or [e-mail] .

Requisition ID: 1039043
Job Category: Technical