Enterprise Growth Executive

Mm-Services-II; Grand Rapids (MI); Hybrid; USD 90,000 - 130,000; Full time

Benefits offered by this job

401(k) with company match

Health, dental, vision plans

Tuition assistance

Job summary

Tech Defenders seeks an Enterprise Growth Executive to grow sales and manage enterprise accounts within a specified territory, building relationships with clients and partner organizations.

The role emphasizes strategic outreach, CRM-driven activity, and collaboration across departments to ensure a superior client experience. Remote or hybrid arrangements are available in a fast-growing tech environment.

Qualifications

• Associate's Degree in Business or equivalent required.
• 5+ years experience in B2B sales (tech assets preferred).
• CRM experience required and proficiency with MS Office/Google Workspace.

Responsibilities

• Develop and manage relationships with enterprise clients and partner organizations (OEMs/Resellers/VARs).
• Follow up on leads, opportunities, and proposals to close new business.
• Travel 10–30% to meet clients and attend events.
• Manage sales pipeline to meet targets and exceed quotas.
• Collaborate with marketing to increase inbound requests and brand exposure.

Skills

CRM experience

Communication

Negotiation

Organizational skills

Market analysis

Education

Associate's Degree in Business or equivalent

Tools

CRM platforms

Microsoft Office / Google Workspace

Internet research

Job description

WHO we are is a fast-growing technology company helping organizations get more value and life out of their technology. We’re a team of innovators, problem-solvers, and limit pushers who believe there’s more potential in technology than meets the eye.

WHAT we do is manage the technology lifecycle from end to end. From repair and refurbishment to asset recovery, remarketing, and responsible recycling, we help organizations recover value, extend the life of their devices, and keep technology in use longer.

HOW we do it is by living out our three core values: Find A Way, Elevate Others, and See What You’re Capable Of. These values shape how we serve our customers, support each other, and approach every challenge. Check out a bit about our culture. Check out a bit about our culture.

Tech Defenders is looking for an Enterprise Growth Executive. The Enterprise Growth Executive is responsible for developing, managing, and growing sales and business within a specified territory or account segment. They will establish relationships with enterprise businesses and partner organizations (OEMs/Resellers/VARs). An Account Manager will implement sales strategies and business development skills to locate, qualify, and close new business, as well as deepen relationships with clients to grow year-over-year opportunities.

This role requires excellent communication, organization, and critical thinking skills to work independently and collaboratively across departments, ensuring smooth operations and a successful client experience. You will maintain system records, forecasting tools, and client records to ensure accurate internal and external reporting. The ideal candidate will reside in Ohio, Eastern Michigan or Indiana.

The Enterprise Growth Executive will:

Embrace and live our core values . Beyond skills, education, or experience, we prioritize team members who align with our driven, team-focused, and collaborative culture. We’re an EOS company and pride ourselves on having the right people in the right seats.

Establish and maintain strong relationships with partner organizations to support direct and indirect opportunities with enterprise clients.

Follow up on open leads, opportunities, and proposals to close new business.

Research prospective enterprise clients within a listed territory, including inventory details and contact information, and develop engagement strategies to win new business.

Attend industry conferences and business events to market the company, build client and partner relationships, and stay ahead of industry trends.

Collaborate with cross-functional teams to ensure efficient and profitable operations and an outstanding client experience.

Monitor client orders post-sale to ensure client satisfaction, proactively address concerns, and work with internal teams (especially Operations) to resolve issues.

Implement high-activity sales strategies, including outreach via email, phone, in-person meetings, and CRM-driven sequences, to increase pipeline opportunities and wins.

Meet with clients and prospects to build relationships, inspect equipment, and close deals.

Work closely with marketing to support brand awareness, increase inbound requests, and enhance company exposure.

Maintain accurate and up-to-date system records, forecasting tools, and CRM entries.

Stay current with industry developments, regulations, and best practices to maintain a competitive advantage.

Manage the sales pipeline to ensure targets are met.

Reach and exceed annual and quarterly unit sales quotas.

Travel regular to meet with clients and attend events (10–30%).

Supervisory Responsibilities:

None.

Education & Experience:

Associate's Degree in Business or equivalent required.

73+ years of experience working in business-to-business (B2B) sales, preferably in the technology, IT asset management, or electronics sectors.

2+ years of Customer Relationship Management (CRM) experience.

5+ Years Experience working with OEMs, VARs, or in tech-related enterprise sales highly preferred.

Other Knowledge, Skills, & Abilities:

Technical proficiency with Microsoft Office/Google Workspace, CRM platforms, and internet research.

Strong verbal and written communication skills.

Proven negotiation and customer service skills.

Excellent organizational skills and attention to detail.

Strong skills in analyzing market trends and data to identify new opportunities.

Environmental Conditions:

Standard office environment with no exposure to extreme conditions.

Tech Defenders is proud to reward its valued team members with:

401(k) retirement savings plan with company match.

Choice of health plans, dental, vision, short-term disability, and life insurance.

Discounted tech devices for you, friends, and family.

Casual dress code with free TD swag and branded gear.

Paid holidays, paid volunteer time, and paid time off.

Tuition assistance eligibility after one year of service.

Interactive events, company parties, awards, and community service projects.

Opportunities for autonomy while benefiting from team collaboration and support.

Growth and professional development support to advance your career.

Flexible in-office or hybrid work schedules.

Equal Opportunity Employer.