Title: Enterprise Field Service Manager - Construction
Location: Seattle or Redmond with 80% Travel
Duration: Permanent
Compensation: $80k-$92k
Work Requirements: US Citizen, GC Holder, or Authorized to Work in the United States
Job Description
Our client is building a dedicated Enterprise Travel Service Team to support deployments of Motorola DMR Critical Communications systems and Public Safety DAS/BDA ERCES infrastructure throughout enterprise customer environments. This includes large commercial buildings, data centers, manufacturing facilities, distribution centers, and other complex enterprise sites.
The Enterprise Field Service Manager - Construction is a senior leadership role responsible for managing multiple deployment crews, ensuring project quality, maintaining safety standards, and delivering successful installations across a regional territory.
This is a travel-intensive position requiring approximately 80% travel.
Responsibilities
Project Leadership & Deployment Management
- Conduct pre-installation site walks and readiness assessments.
- Lead project kickoff meetings and establish project expectations.
- Coordinate multiple deployment crews across concurrent projects.
- Manage schedules, resources, priorities, and project execution.
- Ensure projects are completed safely, efficiently, and on time.
Quality Assurance & Commissioning
- Perform QA/QC inspections on critical communications and public safety systems.
- Oversee system commissioning and Functional Acceptance Testing (FATP).
- Validate installations meet project requirements and AHJ standards.
- Ensure thorough project documentation and closeout procedures.
Safety Leadership
- Enforce OSHA, NFPA, IFC, and industry safety standards.
- Conduct jobsite safety briefings and audits.
- Maintain a strong safety-first culture throughout all projects.
Customer Engagement
- Serve as the primary customer-facing field leader.
- Provide project updates and status reporting.
- Resolve project challenges and field issues.
- Coordinate inspections and permitting activities.
Team Development
- Lead, mentor, and develop field teams.
- Promote accountability, collaboration, and continuous improvement.
- Provide technical and operational guidance to field personnel.
Documentation & Financial Oversight
- Maintain field reports, commissioning records, and as-built documentation.
- Track labor utilization, project costs, and resource allocation.
- Support project billing and financial reporting activities.
Required Qualifications
- 7+ years of low-voltage construction and field operations experience.
- 3+ years of supervisory or field leadership experience.
- Experience deploying Motorola DMR systems, including CapMAX and/or LCP infrastructure.
- Strong Public Safety DAS/BDA/ERCES experience.
- OSHA 30 Construction Certification.
- Strong understanding of permitting processes, fire codes, and inspection requirements.
- Ability to read technical construction and RF design documentation.
- Strong communication and leadership skills.
- Proficiency with Microsoft Office Suite and project reporting tools.
- Valid driver's license with a clean driving record.
Preferred Qualifications
- Low Voltage Contractor License.
- Motorola R-56 Certification.
- BICSI Certification.
- Security Clearance.
- Enterprise deployment experience.
Technical Knowledge
- Motorola DMR
- MOTOTRBO
- CapMAX
- Link Capacity Plus (LCP)
- DAS/BDA Systems
- ERCES
- NFPA 72
- NFPA 1221
- IFC
- QA/QC Processes
- FATP Testing
- AHJ Coordination
- Critical Communications Systems
Travel Requirements
- Approximately 80% travel.
- Regional territory coverage with national travel as needed.
- Candidates should reside near a major airport for efficient travel.
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