Enterprise End-User Tech Leader

Rush University Medical Center; Chicago (IL); On-site; USD 76,801 - 114,437; Full time

Benefits offered by this job

Exceptional rewards and benefits

Health insurance

Job summary

A healthcare institution in Chicago seeks an Enterprise End User Technology Manager to lead the Digital & Information Services team. This role involves overseeing endpoint services and virtual desktop environments, enhancing user experience, and fostering team collaboration. The ideal candidate will have extensive IT management experience, proficient in desktop engineering within a healthcare setting, and a commitment to continuous improvement. This position offers a competitive salary and full-time benefits.

Qualifications

• 8 years of experience in Desktop Engineering or related IT discipline, preferably in a healthcare environment.
• Expertise in system deployment, imaging, patching automation.
• Strong understanding of ITIL, KPIs, and SLAs.

Responsibilities

• Provide leadership and guidance to the end-user technology engineers.
• Oversee the deployment, configuration, and maintenance of endpoint hardware and software.
• Develop and maintain comprehensive reporting and dashboards to track KPIs.

Skills

IT management

Desktop Engineering

Project Management

Collaboration

Problem-solving

Education

Bachelor’s degree in computer science, information systems, or related discipline

Tools

SCCM

JAMF

Intune

Epic environment

Job description

A healthcare institution in Chicago seeks an Enterprise End User Technology Manager to lead the Digital & Information Services team. This role involves overseeing endpoint services and virtual desktop environments, enhancing user experience, and fostering team collaboration. The ideal candidate will have extensive IT management experience, proficient in desktop engineering within a healthcare setting, and a commitment to continuous improvement. This position offers a competitive salary and full-time benefits.