Enterprise Director, Clinical Quality & Excellence

National Lutheran Communities & Services; Frederick (MD); On-site; USD 170,000 - 185,000; Full time

Job summary

National Lutheran Communities & Services is seeking a Senior Director, Clinical Excellence to drive enterprise clinical quality, standards and improvement across communities. Reporting to the Chief Operating Officer, the role leads quality measures, regulatory readiness, documentation practices and clinical workflows, turning data into practical improvements across the enterprise.

The ideal candidate holds an RN license with a BSN and 10+ years of senior clinical leadership in regulated

Qualifications

• RN license in good standing and BSN required.
• 10+ years of progressive clinical leadership in regulated healthcare.
• Experience leading across multiple locations or complex units.
• Strong knowledge of quality improvement, QAPI, regulatory readiness, documentation, and resident care operations.

Responsibilities

• Lead enterprise clinical standards, quality measures, regulatory readiness, and documentation practices.
• Identify trends and variation; turn findings into sustainable improvements across communities.
• Develop clinical leaders and drive enterprise initiatives affecting resident care and operations.
• Collaborate with executive leadership across clinical, operational, financial, technology, and talent functions.

Skills

Clinical leadership

Executive communication

Data-driven decisions

Cross-location collaboration

Strategic thinking

Education

Bachelor’s degree in nursing

Tools

QAPI

Job description

National Lutheran Communities & Services is seeking a Senior Director, Clinical Excellence to drive enterprise clinical quality, standards and improvement across communities. Reporting to the Chief Operating Officer, the role leads quality measures, regulatory readiness, documentation practices and clinical workflows, turning data into practical improvements across the enterprise.

The ideal candidate holds an RN license with a BSN and 10+ years of senior clinical leadership in regulated