Enterprise Delivery Architect

Cisco; Durham (NC); On-site; USD 169,000 - 237,000; Full time

Job summary

Cisco in the United States seeks a Customer Delivery Architect to define architectures and roadmaps for enterprise customers, guiding design, integration, migration, and implementation across Cisco and third-party technologies.

You will lead cross-organization teams, assess risks, and translate business priorities into technical strategies with a focus on AI, automation, observability, and scalable solutions.

Qualifications

• Bachelors + 12 years of related experience, or
• Masters + 8 years of related experience, or
• PhD + 5 years of related experience, or equivalent relevant work experience
• Expert level (e.g., CCIE) or equivalent relevant certification expected

Responsibilities

• Define and shape enterprise-scale architectures for technically demanding environments, establishing target-state designs, standards, integration patterns, and multi-year roadmaps across Cisco and third-party technologies.
• Steer large, high-impact initiatives from architectural vision to execution, guiding critical decisions and coordinating resources across Cisco, customer, and provider organizations, regions, and business units.
• Evaluate and resolve intricate cross-architecture challenges, assessing alternatives, dependencies, scalability, security, operational considerations, and tradeoffs to remove barriers and improve customer outcomes.
• Serve as a technology strategist to customer executives and technology leaders, translating business priorities into clear recommendations and presenting choices, costs, implications, and consequences that support critical decisions.
• Assess and integrate AI, automation, and emerging technologies where they deliver measurable value, considering architectural fit, dependencies, governance, operational implications, and scalability.
• Influence Cisco technology and services strategy through customer insight, identifying recurring requirements, capability gaps, and emerging needs and translating them into actionable input for internal teams.
• Build technical capability across Cisco and customer teams by developing architects and engineers, establishing reusable practices and knowledge, and promoting consistency across engagements.
• Represent Cisco expertise with executive and industry audiences, providing expertise to strategic customer engagements, technical forums, Cisco Live, and relevant industry events.

Job description

Cisco in the United States seeks a Customer Delivery Architect to define architectures and roadmaps for enterprise customers, guiding design, integration, migration, and implementation across Cisco and third-party technologies.

You will lead cross-organization teams, assess risks, and translate business priorities into technical strategies with a focus on AI, automation, observability, and scalable solutions.