Senior Enterprise Architecture Leader (AI & Automation)

Cisco Systems, Inc.; North Carolina; On-site; USD 170,000 - 260,000; Full time

Job summary

Cisco Systems, Inc. is seeking a Customer Delivery Architect to define enterprise-scale architectures for large, complex environments and guide multi-year roadmaps across Cisco and third-party technologies.

You will lead cross-functional initiatives, influence executive stakeholders, and drive integration of AI, automation, and emerging tech to deliver measurable business value. A strong enterprise-architecture background and executive communication are essential.

Qualifications

• Bachelor's degree plus 12 years related experience, or Masters + 8 years, or PhD + 5 years.
• Expert level (e.g., CCIE) or equivalent certification expected.
• Technical mastery across enterprise architectures and cross-architecture challenges.

Responsibilities

• Define and shape enterprise-scale architectures for technically demanding environments, establishing target-state designs, standards, integration patterns, and multi-year roadmaps across Cisco and third-party technologies.
• Steer large, high-impact initiatives from architectural vision to execution, guiding critical decisions and coordinating resources across Cisco, customer, and provider organizations, regions, and business units.
• Evaluate and resolve intricate cross-architecture challenges, assessing alternatives, dependencies, scalability, security, operational considerations, and tradeoffs to remove barriers and improve customer outcomes.
• Serve as a technology strategist to customer executives and technology leaders, translating business priorities into clear recommendations and presenting choices, costs, implications, and consequences that support critical decisions.
• Assess and integrate AI, automation, and emerging technologies where they deliver measurable value, considering architectural fit, dependencies, governance, operational implications, and scalability.
• Influence Cisco technology and services strategy through customer insight, identifying recurring requirements, capability gaps, and emerging needs and translating them into actionable input for internal teams.
• Build technical capability across Cisco and customer teams by developing architects and engineers, establishing reusable practices and knowledge, and promoting consistency across engagements.
• Represent Cisco expertise with executive and industry audiences, providing expertise to strategic customer engagements, technical forums, Cisco Live, and relevant industry events.

Skills

Routing & Switching

Security & Policy

Wireless & Collaboration

Contact Center

Monitoring & Analytics

Data Center

Education

Bachelor's degree

Masters degree

PhD

Equivalent work experience

Job description

Cisco Systems, Inc. is seeking a Customer Delivery Architect to define enterprise-scale architectures for large, complex environments and guide multi-year roadmaps across Cisco and third-party technologies.

You will lead cross-functional initiatives, influence executive stakeholders, and drive integration of AI, automation, and emerging tech to deliver measurable business value. A strong enterprise-architecture background and executive communication are essential.